Operation Manager
Current
Oct 2023 - Present
AeroLeads people directory · profile
Hamdi Béji Email & Phone Number
Team Manager DELL EMEA Consumer, Small & Medium Business Technical Support @ Convergys
at
iCOVER
1 work email found
@live.fr
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Team Manager DELL EMEA Consumer, Small & Medium Business Technical Support @ Convergys
Location
Tunis, Tunisia, Tunisia
Company size
Who is Hamdi Béji? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Hamdi Béji is listed as Team Manager DELL EMEA Consumer, Small & Medium Business Technical Support @ Convergys at iCOVER, a company with 157 employees, based in Tunis, Tunisia, Tunisia. AeroLeads shows a work email signal at live.fr and a matched LinkedIn profile for Hamdi Béji.
Hamdi Béji previously worked as Operation Manager at Icover and Contact Center Manager at National Pen. Hamdi Béji holds Senior Technician, Computer Systems Networking And Telecommunications from Higher Institute Of Technological Studies Of Rades (Iset Rades).
Company email context
Email format at iCOVER
This section adds company-level context without repeating Hamdi Béji's masked contact details.
*@live.fr
68% confidence
AeroLeads found 1 current-domain work email signal for Hamdi Béji. Compare company email patterns before reaching out.
Profile bio
About Hamdi Béji
I made several internships (training courses) which allowed me to acquire skills in networking and telecommunications.Of more my experience, in Convergys, allowed me to improve my level of operational and people Management.Endowed with a relational voucher and my English allows me to quickly integrate an international environment.These experiences allowed me to discover teamwork and acquire coping skills, autonomy and development within companies.Skills : -Operations Management-Workforce Management-Training-Team Leadership-Customer Experience Management-Contact Center Management-People Management-Production Management
Listed skills include Outsourcing, Management, Centres D'Appel, Crm, and 25 others.
Current workplace
Hamdi Béji's current company
Company context helps verify the profile and gives searchers a useful next step.
Icover
10 roles
Hamdi Béji work experience
A career timeline built from the work history available for this profile.
Contact Center Manager
Sep 2020 - Jan 2023
Care Operation Manager
Feb 2018 - Aug 2020
Mar 2016 - Jan 2018
Team Manager Dell Emea Csmb Technical Support
- Customer relationship management.- Managerial and operational control for DELL Support.- Production Monitoring: Implementation of tools for monitoring the performance of teams in accordance with the objectives set by the client.- Quality Monitoring: Implementation of training plans for all employees in order to maintain the required level of quality..
Jun 2012 - Feb 2016
Expert - Trainer - Dispatcher On Dell Technical Support
Deliver Training to new recruits (Product Training, Diagnosis and Process).Confirm the diagnosis performed by technicians for launched interventions.Ensure compliance with Dell Process for launched interventions.Dispatch interventions and monitoring.Provide guidance to Support Professional in problem solving.Identify Low performers’, plan and deliver.
Aug 2007 - May 2012
Hardware And Software Technician On Dell Technical Support
Troubleshooting Dell customers online for technical hardware and software failures.Assist clients in testing and manipulation to identify and resolve faults on their computers.Assist customers to disassemble / reassemble their machines to replace defective parts.
Sep 2006 - Jul 2007
Trainee In The Computer Services
Internship Project Graduation to the Company SOTETEL (IT Services)Topic: "Implementing a network security policy and application development Scan Network" (Duration: 3 months 15 days)
Mar 2006 - Jun 2006
Trainee In The Management Service Of Telecommunications And Transmission Data
Advanced training course in Tunisia TELECOM, Management service of telecommunications and transmission of data. (Lasted: 1 month)
Jan 2006 - Feb 2006
Trainee In The Management Service Of Traffic "Uabt"
Introductory course in the SNCFT, the Management service of traffic in the UABT. (Lasted 1 month).
Jan 2005 - Feb 2005
Team & coworkers
Colleagues at iCOVER
Other employees you can reach at icover-services.com. View company contacts for 157 employees →
MG
Maria Georgieva
Colleague at IcoverBulgaria, Bulgaria
View →
RD
Rimeh Daboussi
Colleague at IcoverTunis, Tunis, Tunisia, Tunisia
View →
AR
Adriana Razo
Colleague at IcoverMexico City, Mexico, Mexico
View →
BT
Bao Tran Do
Colleague at IcoverHo Chi Minh City, Vietnam, Viet Nam
View →
NN
Nishitha Nagraj
Colleague at IcoverBengaluru, Karnataka, India, India
View →
GT
Gergana Traykova
Colleague at IcoverPlovdiv, Bulgaria, Bulgaria
View →
VS
Vincent Serna
Colleague at IcoverFrance, France
View →
NJ
Navin Joseph
Colleague at IcoverBengaluru, Karnataka, India, India
View →
ZT
Zamkhosei Touthang
Colleague at IcoverKarnataka, India, India
View →
VM
Vinay M M
Colleague at IcoverBengaluru, Karnataka, India, India
View →
Maria Georgieva
Colleague at IcoverBulgaria, Bulgaria
View →
RD
Rimeh Daboussi
Colleague at IcoverTunis, Tunis, Tunisia, Tunisia
View →
AR
Adriana Razo
Colleague at IcoverMexico City, Mexico, Mexico
View →
BT
Bao Tran Do
Colleague at IcoverHo Chi Minh City, Vietnam, Viet Nam
View →
NN
Nishitha Nagraj
Colleague at IcoverBengaluru, Karnataka, India, India
View →
GT
Gergana Traykova
Colleague at IcoverPlovdiv, Bulgaria, Bulgaria
View →
VS
Vincent Serna
Colleague at IcoverFrance, France
View →
NJ
Navin Joseph
Colleague at IcoverBengaluru, Karnataka, India, India
View →
ZT
Zamkhosei Touthang
Colleague at IcoverKarnataka, India, India
View →
VM
Vinay M M
Colleague at IcoverBengaluru, Karnataka, India, India
View →
12 education records
Hamdi Béji education
Senior Technician, Computer Systems Networking And Telecommunications
Agile Principles And Values
Vistaprint
Benevolent Leadership
Teleperformance
People Management
Teleperformance
Formation Convergys Leaders As Coaches
Convergys
Dell Certified Systems Expert, Formation Professionnelle Stream International Inc
Stream Global Services
Formation, Business, Management, Marketing, And Related Support Services
Parana Consulting
Passage 3Ième Année, Anglais
Institut Bourguiba Des Langues Vivantes Iblv
Secouriste, Secourisme
Croissant Rouge Tunisien
Baccalaureate, Technical Section
High School Kram
Education record
Ecole Primaire Avenue Habib Borguiba Kram- Mermoz
FAQ
Frequently asked questions about Hamdi Béji
Quick answers generated from the profile data available on this page.
What company does Hamdi Béji work for?
Hamdi Béji works for iCOVER.
What is Hamdi Béji's role at iCOVER?
Hamdi Béji is listed as Team Manager DELL EMEA Consumer, Small & Medium Business Technical Support @ Convergys at iCOVER.
What is Hamdi Béji's email address?
AeroLeads has found 1 work email signal at @live.fr for Hamdi Béji at iCOVER.
Where is Hamdi Béji based?
Hamdi Béji is based in Tunis, Tunisia, Tunisia while working with iCOVER.
What companies has Hamdi Béji worked for?
Hamdi Béji has worked for Icover, National Pen, Vistaprint, Teleperformance, and Convergys Intelligent Contact.
Who are Hamdi Béji's colleagues at iCOVER?
Hamdi Béji's colleagues at iCOVER include Maria Georgieva, Rimeh Daboussi, Adriana Razo, Bao Tran Do, and Nishitha Nagraj.
How can I contact Hamdi Béji?
You can use AeroLeads to view verified contact signals for Hamdi Béji at iCOVER, including work email, phone, and LinkedIn data when available.
What schools did Hamdi Béji attend?
Hamdi Béji holds Senior Technician, Computer Systems Networking And Telecommunications from Higher Institute Of Technological Studies Of Rades (Iset Rades).
What skills is Hamdi Béji known for?
Hamdi Béji is listed with skills including Outsourcing, Management, Centres D'Appel, Crm, Gestion De Projet, Team Leadership, Project Management, and Formation.
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