Bj Horrocks work email
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Results-driven, bilingual leader with twenty plus years of Operations, Service, and Financial experience. Proven talent to recruit, develop, and mentor leaders and associates. Committed to associate engagement, service excellence, client retention, and improving productivity. Adept at implementing process initiatives and service level strategies that improve the client and associate experience. Critical thinker and skilled coach who can assist associates in maximizing their potential and improving their results. Specialties: Team Leadership and Team BuildingStart-up and Process Improvement Business and Marketing StrategyStrategic Planning and ExecutionChange ImplementationCustomer ServiceFinancial Analysis and ForecastingFinancial Investment and Debt Analysis Management
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Chief Operations OfficerYessio Llc Jun 2019 - PresentGreater Salt Lake City Area
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Implementation & TrainingAdvancedmd Oct 2015 - Jun 2019South Jordan, Utah -
Manager Of ImplementationAdp Advancedmd Apr 2012 - Oct 2015South JordanI lead the Implementation Account Management for AdvancedMD’s largest revenue channel. AdvancedMD is a leader in providing Practice Management and EHR solutions for private medical practices. We are focused on helping our clients successfully implement our product in order to improve their practices productivity and cash flow. We have experienced some amazing improvements in our client retention, NPS results, and performance SLA’s over the past three years. I am excited to be a part of this great company.
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Team ManagerDiscover Financial Services Apr 2008 - Apr 2012I managed a group of 30 senior account associates. I provided development and performance coaching for employees in areas such as; customer engagement, process quality, product sales, and account retention. I worked with project teams focus on the improvement of core business processes and employee performance based metrics. I am a winner of 2010 – 2011 Achievement Award, given to top 5% of management within the customer service and banking division. -
Corporate Financial Business AnalystDiscover Financial Services Jun 2007 - Apr 2008Reporting financial and business analysis, I developed core business performance metrics and scorecards for 8 different departments within Discover Cards's CSE division. I provided summary and comparison reports to track each business sectors performance, for the Regional Vice President and Site Operations Director. I did analysis of turnover trends, cost-benefit, financial goals.
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Training ManagerDiscover Financial Services Dec 2005 - Jun 2007I designed training material for the integration of core business changes, and performance improvement. I would facilitate trainings for management, and employees. I also provide post training coaching to ensure that the new process or project was implemented effectively.
Bj Horrocks Skills
Bj Horrocks Education Details
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Finance
Frequently Asked Questions about Bj Horrocks
What company does Bj Horrocks work for?
Bj Horrocks works for Yessio Llc
What is Bj Horrocks's role at the current company?
Bj Horrocks's current role is COO @ Yessio LLC.
What is Bj Horrocks's email address?
Bj Horrocks's email address is bj****@****ail.com
What is Bj Horrocks's direct phone number?
Bj Horrocks's direct phone number is +180163*****
What schools did Bj Horrocks attend?
Bj Horrocks attended Westminster College, Westminster College.
What are some of Bj Horrocks's interests?
Bj Horrocks has interest in Children, Team Building, Snowboarding, Education, Basketball, Financial Analysis, Golf, Lean And Six Sigma Process Management, Health.
What skills is Bj Horrocks known for?
Bj Horrocks has skills like Strategy, Cross Functional Team Leadership, Leadership, Process Improvement, Management, Training, Team Leadership, Start Ups, Forecasting, Analysis, Team Building, Six Sigma.
Who are Bj Horrocks's colleagues?
Bj Horrocks's colleagues are Maqualla Anderson, Allyson Stachitus, Hannah Kay Hudson, Lyndawn Bishop, Mayra Vargas, Brittany Cahoon, Jacee Spencer.
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Bj Horrocks
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