Bj Horrocks Email & Phone Number

Greater Salt Lake City Area

South Jordan, Utah

South Jordan

I lead the Implementation Account Management for AdvancedMD’s largest revenue channel. AdvancedMD is a leader in providing Practice Management and EHR solutions for private medical practices. We are focused on helping our clients successfully implement our product in order to improve their practices productivity and cash flow. We have experienced some.

I managed a group of 30 senior account associates. I provided development and performance coaching for employees in areas such as; customer engagement, process quality, product sales, and account retention. I worked with project teams focus on the improvement of core business processes and employee performance based metrics. I am a winner of 2010 – 2011.

Reporting financial and business analysis, I developed core business performance metrics and scorecards for 8 different departments within Discover Cards's CSE division. I provided summary and comparison reports to track each business sectors performance, for the Regional Vice President and Site Operations Director. I did analysis of turnover trends.

I designed training material for the integration of core business changes, and performance improvement. I would facilitate trainings for management, and employees. I also provide post training coaching to ensure that the new process or project was implemented effectively.

Masters Of Business Administration, Mba

Activities and Societies: Delta Mu DeltaCertified in Lean Process Management

Bachelors Of Arts In Finance, Finance

Activities and Societies: Summa-Cum LaudeCertificate in Corporate Financial Analysis