Brian Maly Email & Phone Number

Los Angeles County, California, United States

Delivery Lead to migrate airline customer data to Sabre and Radixx PSS (Passenger Service System): Passenger Name Record (PNR) | Electronic Ticket (ETKT) | Electronic Miscellaneous Documents (EMD)• Led technical teams completing data migration of nine airlines to the Sabre PSS, fulfilling contract agreement and improving revenue stream.• Established Data Migration playbook that documented detailed steps and created template documents for realizing data migration projects, providing consistent processes for completion of data migration projects, and reducing start up times.• Organized document and file storage and handling for migration projects, allowing team members to consistently file and retrieve documentation:o Supplied greater efficiency for handling of documentation by reducing communication across team members.o Supported third party audits by proving centralized location of project documentation.

Cerritos, California, United States

Directed program management for airline data migrations / mergers. Served as delivery lead of technical maintenance team for applications of the SHARES customer service system. Oversaw functional development and activation projects for airline customers. Supported sales teams for new client pursuits and contract negotiations.• Merged and migrated Continental and United Airlines to SHARES airline customer service system as leader of multiple development teams, resulting in Hewlett Packard Enterprise retaining and hosting one of the largest US-based airlines.• Migrated US Airways customer data from SHARES airline customer service system merged with American Airlines on the Sabre system, completing project on schedule per customer requirements.• Implemented STAR Alliance joining requirements on SHARES for US Airways, allowing the carrier to be hosted by Hewlett Packard Enterprise.• Delivered multiple development and activation projects for SHARES airline clients that allowed airlines to increase distribution, sales, and joint venture strategies and boosting revenues for Hewlett Packard Enterprise.• Created and delivered functional presentations and documented and tracked customer requirements and system gaps for new potential customers, enabling sales teams to devise sales strategies and approaches.

Bachelor Of Arts - Ba, Communication, General

Bachelor Of Arts - Ba, Spanish Language And Literature