Bruno Martini Email & Phone Number

Canada

Canada

• Drive projects according to scope, timeline, budget, and delivery to ensure client satisfaction• Manage multiple projects, liaising with consultants and internal resources to ensure project operations• Plan, oversee, and define projects’ teams SLA, metrics, and KPIs• Outline strategies to ensure implementations are in accordance with the company's standards• Offer projects the strategic tools and roadmaps to reach their goals• Develop project plans to monitor project progress, as well as milestones and deliverables • Define strategy and targets to recommend process improvements • Liaise with clients and project teams to identify and develop training • Participate in product definition, technical support, tests, and production• Oversee support, infrastructure, and systems teams regarding project implementationAchievements: - Implemented 65 projects in the last 3 years with 96% efficiency achieved- 4 new Issuers and 6 new Acquirers onboarded in the last 2 years, supporting Mastercard market share goals- Participated in the global initiative for Process Improvement Implementation. Phase 1 Delivered: increased accuracy by 16% and convenience by creating an automated, self-service experience for customers to configure their portfolios and products.

• Defined scope for complex projects and liaised between business leaders and IT• Acted as Project Manager in initiatives to develop systems, products, and services • Consulted with users to solve complex issues through evaluation of processes, systems, and standards• Understood and translated technical requirements from multiple clients and teams• Planned project roadmap, delivery phases, schedule, and milestones• Determined functional specifications to provide user and operational support• Evaluated new technological developments and recommended appropriate alternatives • Identified and communicated risks and impacts, considering business implications• Analyzed risks and impacts of the applications to the business environmentAchievements:- Increased revenue by 9% leading CACS 7.1 Migration Project to consolidate business in a single platform - Best performance awarded in 2015 for work in CACS 7.1 Migration Project

• Subject Matter Expertise (SME) on the Credit Initiation platform• Provided support and consultation for business and project teams• Supported the day-to-day portal platforms support team where required• Provided and coordinated projects documentation, administrative tasks, and management reports• Liaised with development teams, project managers, and information security, to ensure the deliverables• Created metrics and summary reports for senior management on a weekly basis• Identified issues and risks, escalating to clients and senior management

• Managed projects from the migration program of establishment and authorization network from American Express to Bradesco SA. • Defined and developed the project requirements, business proposal to integrate and facilitate communication• Coordinated scope, finance, time, risk and quality

Master Of Business Administration - Mba, Strategic And Economic Project Management

Bachelor Of Technology - Btech, Business Administration And Management, General

Bachelor'S Degree, Business Administration And Management, General