Brandon Minow, Cissp Email & Phone Number

Denver, CO, US

Denver, Colorado, US

Grew the team to include a Systems Administrator, IT Help Desk Agent, 3 additional offices while staying Hands On with all our technology dailyTeam building of all staff through scheduled and unscheduled calls, team troubleshooting sessions, documentation building, and "Unscheduled Pizza".Project Management of all IT Related Projects in 5 different sites.

Denver, Colorado, US

Architect, Implement Company Wide Interstate Server, Laptop/Workstation, Networking RefreshArchitect Server Software Upgrades, Modernization ProjectsArchitect Security Policies for Servers, Laptop/Workstation, Networking DevicesArchitect Backup Infrastructure using Industry Best 3-2-1 PracticesExpanded the IT team to include a System's Administrator in.

Denver, CO, US

• Community Banking Responsibilities:
• Ensure daily processing of ACH, Fed Funds, EBA Transactions
• Account creation/modification/deletion of users in bank’s online banking system
• Ongoing education: FINCEN, BSA, USA PATRIOTSystems Administrator:
• Automate numerous existing manual business processes via Group Policy, PowerShell, Dell KACE
• Oversee day to day health and patching of all networked devices.

Houston, TX, US

• Remote Responsibilities:
• Designed and implemented Citrix XenApp/XenDesktop Environments
• Configured, and Administered company hosted and remote Microsoft Exchange Environments
• Designed and install Windows Server 2012r2 Solutions for clients across the Denver Metroo Active Directory, Terminal Services, File/Print
• Served as a final point of escalation for Tiers 1 & 2 on all issues
• Documentation of technical issues for in house knowledge baseOn-Site Responsibilities:

Reston, Virginia, US

• Key Responsibilities:Network Operations Center Engineer/Tier 3:
• Sole representative of OCIO within the city of Denver.
• Windows Active Directory/Group Policy Administration for over 8000 networked devices across the United States and outlying Territories; Windows, Linux, Cisco, misc.
• Sole ownership of all AntiVirus Activities and Software (McAfee ePolicy Orchestrator).
• Remote and Local Dell Server installation, imaging, and configuration.
• Continuation of Operations Planning and Technological mitigation.

Alpharetta, Georgia, US

o Provided Tier 1 and 2 Support for ThinManager: an Industrial Automation Thin Client Hardware/Software Package via phone and remote access.o Administered Engineering VMware ESXi Hosts, vSphere Clusters, and all virtual machines (Windows and Linux-- Ubuntu, CentOS, XenApp) contained within.o Designed and tested ThinManager Thin Client systems for the.

Atlanta, GA, US

o Subscription Based End User Support for RouteMatch—an industry leading Fixed Route and Paratransit Scheduling Software Suite.o Took part in monthly scheduled on-call rotation. o Resolved and troubleshot complex application issues via phone, email and remote access on and after hours. Issues were tracked in SalesForce and Defect Manager. Issues were.

Roswell, Georgia, US

o Assisted in supervision of three teams consisting of 20 technicians providing 24/7 support for AT&T Connect Virtual Meeting Software at a fast growing, award winning Business Process Outsourcer. o Direct, consult, and train techs on technical topics and communication skills, follow-up with customers on escalated support issues. o Provided chat support.

Estero, FL, US

o Strengthened existing client relations and created new client contacts by developing and organizing new marketing strategies. o Consistently surpassed sales performance goals, increased revenue by 40%, reduced controllable expenses by 10% resulting in the highest performing branch in Washington State. o Developed processes to streamline operations and.

Completed 'Green Pea Sales Bootcamp'. Established prospects through sales leads, cold calling and referrals. Ensured customer satisfaction throughout the sales process by listening, educating, making recommendations and follow through. Operated vehicles on and off site.

Working closely with Solicitors and other staff to achieve multiple deadlines. Legal research in LexisNexis and document preparation for clients wishing to relocate and work in the UK. Desk Side Support; Diagnosis and repair of computer hardware, software and peripherals on a 3000 user network. Researched and solved a variety of issues using vendor and.

Ba, International Relations

Undergrad, Political Science