Brandon Ortega Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

- Aided in providing an initial contact experience to potential clients that made them comfortable to sign up with the firm, averaging a signup per day. - Balanced hundreds of phone calls a day with office duties such as scanning records, requesting information from providers, and helping clients receive information and updates on their cases.- Tasked with sending mail, sending dozens per day in efficient means to avoid cases from falling behind.- As a bilingual speaker, interpreted discovery requests for paralegals and helped clarify settlement discussions for attorneys.

Garner, Nc

- Oversee issues with hundreds of products daily; making decisions when helping to determine the best solutions to getting packages that were damaged, considered overages, or simply out of line.- Outperformed standard numbers for packing, rebinning, or inducting roles by 125% - 175%, allowing me to move up to problem solving auditor. - Took on responsibility of training new auditors.

Raleigh, Nc

- Assessed hundreds of South Carolina builder homes and processed REScheck reports to certify energy code compliance.- Analyzed beams, columns, and footing sizes for homes using load calculation software, about 40+ calculations required for each plan.- Produced and revised templates in AutoCAD to provide uniformity in 30+ client working template files.- Modeled homes for renderings and community previews in Revit.

Knightdale, Nc

- Demonstrated affinity for customer service and sales, becoming second only to manager in revenue with nearly $36,000 sold in that month.- Researched opposition pricing to maximize ratio between product value and actual value.- Prepared new employees, in both commission and administrative roles.- Drafted new templates to be used by sales associates in Excel, allowing for same-hour quotes to be made with near-perfect accuracy in final pricing.

Raleigh, Nc

- Learned on the job as a laborer, being promoted and laying stones for fireplaces and interior walls.- Reviewed documents, estimates, and quotes for owner to see to it that language and numbers correspond.