Brittany Jones Email & Phone Number

Fort Lauderdale, Fl, Us

Miami, Florida, United States

Davie, Fl

Manage Bake Me Crazy, responding to clients in a timely fashion, answering all questions and concerns.Maintain company website with up-to-date products, establish and track social media campaigns. Manage business bank account, payment processing, organizing and tracking all purchases into Quickbooks account. Communicate with other vendors/ clients on a daily basis. Promote Bake Me Crazy at promotional events, conferences, shows and craft events.

Davie

Reliable support to the sales team, helping to improve efficiency as sales volumeincreases.• Work beside the VP of Sales to develop and implement plans and solutions toachieve business initiatives and deliver quality results.• Responsible for maintaining regular contact with all clients, providing an excellentclient experience by acting as a liaison for entertainment, dining and transportation.• Ensuring all sales documents/ contracts and agreements are completed before beingfiled.• Analyze data and identify trends, provide solutions to enhance the companiesperformance and client retention.

Miami/Fort Lauderdale Area

Miami/Fort Lauderdale Area

JetSmarterApril 2016 – Present Miami/Fort Lauderdale AreaJetSmarter is making the private air travel industry accessible to the entire World. We are reshaping history by changing the way people fly. Seamlessly connecting thousands of customers to the best air carriers around the world through our App. Our partners rely on us to sell their inventory fast and customer trust us to get the best deals. Online booking, total transparency, convenient pricing, instant service and mass accessibility is the future of Private Aviation.One of the first 100 employees of JetSmarter. Assisted in creating and forming the Shuttle Experience Manager role, and trained every new Shuttle Experience Manager hired into the company. Created customer service training, operation procedures, and verbiage guidelines to ensure proper communication and quality world-wide. Acted as a liaison between Executive Management and the members. Assisted with all aspects of Membership, from pre-membership site visits to first flight flawless execution. Acted as the primary representative on ground for JetSmarter South Florida. Provided excellent customer service from pre-flight beyond departure. Acted as an informational liaison for guests telling them about what the city has to offer and great spots to check out. Identified opportunities to retain members and increase member satisfaction. Coordinated travel related concierge services in-flight and on the ground, including: arranging hotel reservations, catering requests, transportation booking, dining/entertainment reservations, and special requests. Acted as authority of on ground management, owning all requests and complaints. Assisted as a resolution manager to provide one-stop resolution, providing commitment to resolve issues immediately and follow up to ensure the guests satisfaction. Working with all departments to ensure impeccable service.

Miami/Fort Lauderdale Area

-Represent the world-class Miami Heat organization in a professional and vibrant mannerduring home games as well as outside appearances supporting sponsors, charity events or otherHeat related functions.-Participate in marketing strategies as assigned by the Miami Heat Marketing Department, such as; HeaTV,Heat.com and other social media platforms.--Engage in crowd interaction and enhancing the fans experience while leading chants, handing out giveawaysand encouraging participation in competitions on the court

Downtown Fort Lauderdale

As a Marketing Manager, I managed all events and endeavors at America's Backyard as well as aid in events in our sister venues Stache and Revolution Live. I worked alongside marketing and sales staff. Duties include but are not limited to:•Help create new themes/ new events for the venue.•Special event planning and coordination.•Work and cooperation with 3J staff •Party agreements and processing of payments.•Photographic documentation of events•Guest list maintenance and upkeep.•Shift notes for America’s Backyard.•Oversee, produce, update, and circulate all 3J Hospitality calendars including the Upcoming Events calendar, Bartender’s Newsletter and 3J Calendar.•Assistance in administrative duties as needed including answering of phones and correspondence.•Events include but are not limited to: weekly events (College Night, Ladies Night, etc.), Holiday events (Halloween, New Year’s Eve, St. Patrick’s Day, etc.) Concerts (Mad Decent Block Party), Fundraisers (Yappy Hours), Bar crawls, etc.

Plantation

-Train new servers on upholding guests and restaurant expectations.-Ensure optimal guest experience, addressing issues and solving them effectively and efficiently.-Manage closing procedures, restocking items and ensuring the restaurant is prepared for next day operations

Orlando, Fl

-Supervised a building of 500 residents while mentoring through personal and academic concerns.-Developed community through diverse, educational and social events for up to 450+ students. -Responded to crisis concerns and conducted conflict mediations while enforcing university policies.

Orlando, Florida Area

-Attended different events around the Orlando area, representing WESH/CW TV in a respectful manner. -Interacted and played games with the guests at each event and passed out marketing collateral to represent WESH/CW TV.-Responsible for driving the Street Team vehicle and making sure to attend each event an hour prior to the start of the event to ensure promptness and professionalism.

Fort Lauderdale, Fl

-Built and cultivated strong relationships with management and staff to drive business initiatives and communicate regularly regarding venue information.-Created and maintained specialty programs and event opportunities. -Explored and created promotions while maintaining social media sites.

Orlando, Fl

-Facilitated first-year and transfer orientations, served as a role model and educated students on university services and traditions. -Lead small group discussions on diversity and social responsibility.-Completed an academic course designed to build professional leadership skills.

Orlando, Fl

-Contributed to the biweekly e-newsletter, the Downtown Confidential -Assisting staff with day-to-day operations, including compiling marketing collateral, restructuring files as needed. -Supported staff with various projects such as; NBA All-Star Game 2012, International Downtown Association Conference.

Fort Lauderdale, Fl

-Managed and executed promotions and events each week. -Worked behind the scenes to ensure events ran smoothly and communication was clear to the entire team.-Practiced complete customer service, resolving issues and making sure that each event was a successful one.

Master'S Degree, Human Resources Management And Services

Bachelor'S Degree, Marketing, Arts, Communications

Activities and Societies: Gamma Phi Beta Sorority

Associates In Arts, Graphic Design

Activities and Societies: Broward College Student Art Exhibition