Brian Jordan Email & Phone Number

Durham, North Carolina, United States

• Establish the foundation for the future of reporting and analytics within the nCino Mortgage Suite, which touches 1 in 4 mortgage loans in the U.S. including 25 of the top 50 lending institutions• Scale business and operational processes to meet the needs of hundreds of new clients on the analytics platform while migrating from Azure to AWS

• Influence strategic decisions, processes, and policies as a member of the leadership team for LBA Ware leading to the acquisition by SimpleNexus in October of 2021 and subsequently by nCino in January of 2022 at a valuation of $1.2 billion• Define and execute the overall platform strategy and product roadmap, focusing on incentive compensation management and analytics for the mortgage industry, bringing a new analytics platform to market• Collaborate with DevOps, InfoSec, client success, marketing, sales, and finance• Direct management of the engineering team in an Agile environment, focused on a two-week sprint and release cycle to put new features in front of clients as quickly as possible• Ensure system uptime and reliability while improving change and release management, resulting in zero downtime and zero incidents requiring client facing RCAs• Mentor implementation consultants and support client escalations to ensure deep and lasting client relationships

Focused on product management and business initiatives as LexisNexis Risk Solutions (LNRS) entered the Brazilian market. Involved directly in strategic negotiations to provide risk management, fraud prevention, and large volume data analytics products and solutions for a new credit bureau in Brazil (Quod).• Negotiations to secure substantial multi-year contract as the technical service provider for a new credit bureau in Brazil, the largest single contract in company history• Cross-functional collaboration with legal, technical, and corporate governance to establish a business entity in Brazil for LNRS• Manage and oversee change orders while ensuring successful completion of existing contractual milestones, all deliverables ahead of schedule which negated any possible penalties for non-compliance• Oversight and guidance while building local product and analytic teams in Brazil, leveraging the open-source HPCC Systems Platform which also powers the domestic LNRS business lines

Bozeman, Mt

• Dedicated to global product development managed by the Risk Assessment team• Gather, define, and document business and functional requirements• Translate concepts to specific, testable system requirements• Facilitate user acceptance testing• Manage the Go-to-Market process for product launches• Provide technical guidance for new client implementations and legacy system upgrades• Define and monitor custom reporting for strategic clients• Develop best practice guidelines for core processes and change management

Bozeman, Mt

Acquired by Trulioo in June of 2014• Sales and pre-sales support as a product and technical expert• Maintain customer facing product documentation• Travel domestically and internationally as necessary for sales support and account management/maintenance purposes• Provide internal QA and review of all product enhancements• Create product requirements for direct utilization by development team• Work directly with Information Assurance to provide responses to RFP's and security questionnaires• Project management and technical resource for new client implementations and legacy system upgrades

Bozeman, Mt

• Management of enterprise level installations of the Bridger Insight® XG solution• Consult on operational and technical aspects of regulatory compliance• Management of international business and technical relationships• Upgrade and project management • Workflow analysis and optimization• Provide on-site client implementations• Provide advanced business and technical training

Bozeman, Mt

• Product specialist for top 10 US banks and financial institutions• Total software/hardware support for distributed system (Unix/Linux/Solaris/Windows)• Development and maintenance of internal/external help docs and user guides.• Team leader for helpdesk• Business development coordination• Troubleshoot internal DevOps processes leveraging GNU/Linux command line, Microsoft SQL, Oracle SQL, and custom Bash/Python scripts leveraged for system automation• On standby as back-up project manager responsibilities for assigned clients• Functional testing to satisfy requirements for quality assurance

Serving users within the MSU residence halls and Family & Graduate Housing as the Internet Service Provider, ResNet also supports computer labs and public access computers located in each residence hall. In addition to providing technical support for students, ResNet supports the staff of Auxiliary Services, spread throughout the campus. Responsibilities included:• Configuration of operating systems and software for network connectivity.• Troubleshooting network problems over the phone, in the Helpdesk or on-site.• Troubleshooting computers infected with spyware, adware and/or viruses.• Answering questions about ResNet, McAfee Antivirus, Microsoft Office products, network printing, hardware and a variety of other issues.