Group-level responsibility for running operations, activities and financing of all 28 legal entities controlled by Qressida Group AB.• Supervise daily operations (e.g., production, sales, marketing, HR)• Develop and implement processes to increase efficiency and productivity• Collaborate with the CEO and the board on business strategy• Translate strategic goals into actionable plans• Drive company growth initiatives, new markets, and product development• Budgeting, cost control, and financial performance of operations• Lead and manage departments and key staff• Maintain relationships with key clients, suppliers, partners and external stakeholdersSome achievements:• Successfully set up, developed and restructured all of the corporate environment for the Qressida group• Supported all development projects with financing, administration and leadership• Organized 700 MSEK in financing for the group's projects• Actively participated in the acquisition of all of Qressida's properties• Concept development for operations, including accountingQressida develops and manages properties in Sweden. More than 1,000 new homes are being developed in the Stockholm region through several projects in different phases. Qressida manages around 50,000 sqm of its commercial properties and homes with more than 150 tenants.

Have you found a great supplier or a product you want to sell, and need a concept to do it optimised for maximum sales, margin and cost of operations, profit, cash flow and taxes?Do you have a business with room for optimisation in marketing, sales, staffing efficiency or other work processes?Please make contact to discuss how I can help you! If your profit can be improved, I can do it.Business concept work:• Business process development for an international wholesale trading and retail client, optimised for revenue, margin, cost of operation, cash flow, profit and taxes by Operational Excellence through the whole Supply Chain and up to an Exceptional Customer Service experience• Developing an existing business model for a mid-sized security service provider by adding first-to-market products generating new sales revenue with existing resources, and increased customer value with need-based marketing methods

Accountable for mitigation of all kinds of risks, and protection of retail sales and operations, wholesale, warehousing, distribution, transportation, offices, and wind farms.Covered MNC turnover £2B. Total 28 stores, 2 construction sites, 3 distribution centres, 3 offices, 2 wind farms - 12 000 employees in 2 countries• Retail enterprise risk management, including events reporting, risk assessments, mitigation strategies, counter-terrorism activities and crisis management• Retail store security with loss prevention and profit protection• Internal audits, including audit processes, auditor training and audit planning, preparation, execution and reporting• Stores strategy with store management for Operational Excellence with business processes development for more efficient resource use through change management leadership• Project management; Build-up support for 2 big-box and 7 small format retail stores, tenders with procurement and contract negotiations, Active Shooter train-the-trainer for all store security managers and training reportsSome achievements:• Created a very cost-efficient real-time crisis management communication through leading by example and free tools• Unified commitment behind the One-Way-Of-Working initiative from all store risk teams through change management leadership• All new and rebuild internal audit preparation and execution process and a new group of motivated and skilled auditors• Lead and facilitated the creation of a new and documented national CCTV standard• Completed CCTV national tender-process resulting in cost-effective access to the latest technology and support

Accountable for mitigation of all kinds of risks, and protection of retail sales and operations, wholesale, warehousing, distribution, transportation, supply chain, offices, and a factory.Covered MNC turnover €2B. Total 14 stores, 2 distribution centres, 5 offices, 1 factory - 11 000 employees in 3 countries (Russia, Ukraine, Belarus)• Retail enterprise risk management, including events reporting, risk assessments, mitigation strategies, counter-terrorism activities and crisis management• Retail store security with loss prevention and profit protection• Internal audits, including audit processes, auditor training and audit planning, preparation, execution and reporting• Stores risk strategy with store managers for commercial sales focus from the safety and security function• Project management; National and local service tendering and negotiations, risk assessment training, build-up support for store extensions and rebuilds, and one new warehouse construction siteSome achievements:• Commercialized the store safety security managers resulting in a motivated, skilled and supportive function throughout all stores• All new and rebuild internal audit preparation and execution process and a new group of motivated and qualified auditors• Successfully had the lead in many adverse situations, including natural disasters, corruption, crime and fire incidents resulting in strongly mitigated effects• Challenging and successful leadership in several Crisis Management responses around the Crimea/Ukraine crisis in 2013/2014

IKEA Khimki [33 000m2, 800 employees] was the largest IKEA store in the world by August 2012, with a yearly turnover of US $300M, and a goods flow of over 300 000 m3.• Facilitated creation of the retail sales goals, forecasts, stores strategy/business plan and budget for three financial years (2011 - 2013) together with the store management team• Financial management; forecasting, budget management, investment plans and financial ROI (return on investment) analysis of CAPEX investments, extensions and rebuilds• Daily, weekly and monthly financial reporting to the store retail team and IKEA's senior management, board meeting preparation and presentations of commercial performance and financial results• Process development enhancing Operational Excellence, implementation, through change management leadership by driving retail sales, margin, profit and cost initiatives, including for the restaurant management and profit• Operations and project management included facility management, rebuilds, and extensions, tendering, procurement, and contract negotiations with external partnersSome achievements:• +42 % Retail sales growth during two years as a store-team achievement• Investments in the store-in-shape-as-new process throughout the whole store resulting in new showroom displays, refreshment and refurbishments of the store's facilities and offices strengthening the quality and preception of the IKEA brand• Extension of the delivery truck zone resulting in an increased sales capacity• Investments in facilities; stable power supply, fire warning and suppression systems, and safe egress capacity during periods with extreme customer footfall• Improved work processes for longer opening hours till 2 a.m., resulting in increased customer capacity and retail sales growth• Developed and implemented next-gen need-based resource management, for enhanced customer service, resulting in better customer perceived waiting times, satisfaction and productivity

The IKEA Ekaterinburg store had a retail sales of US $80M, 5 million store visitors, and 300 employees.• Facilitated creation of the retail sales goals, forecasts, stores strategy/business plan and budget for two financial years (2010 - 2011) together with the store management team• Financial management; forecasting, budget management, investment plans and financial ROI (return on investment) analysis for CAPEX investments and rebuilds.• Daily, weekly and monthly financial reporting to the store retail team and IKEA's senior management, board meeting preparation and presentations of performance and financial results• Process development enhancing Operational Excellence, implementation, through change management leadership by driving retail sales, margin, profit and cost initiatives and the restaurant management and profit• Created and implemented need-based resource management, for improved customer service, resulting in better customer perceived waiting times, satisfaction, productivity and sales• Operations and project management included accounting, IT, safety & security, facility management, rebuilds, tendering, procurement, and contract negotiations with external partnersSome achievements:• +25 % Retail Sales growth and +55 % productivity growth during two years. • Investments in IT technology, use and solutions resulted in better productivity, co-worker satisfaction and lower costs• Coached two teams (loss recovery and the check-out operations) from worst to best in the country by providing inspirational leadership, challenge and support• Developed and implemented next-gen need-based resource management (staff planning), resulting in the best staff cost ratio in the country, enhanced customer service, better customer perceived waiting times, and satisfaction

The IKEA Bararby store had a retail sales of US $130M, 3 million store visitors, and 350 employees.• Facilitated creation of the retail sales goals, forecasts, stores strategy/business plan and budget for five financial years [FY05 - FY09] 2004 - 2008 together with the store management team• Financial management; forecasting, budget management, and investment plans• Daily, weekly and monthly financial reporting to the store retail team• Operations and project management included safety & security, facility management, tendering, procurement, and contract negotiations with external partnersSome achievements:• Delivered IKEA's first work methods on the Staff Planning Process, resulting in processes now used globally in more than 400 IKEA stores• Created a store culture with keen awareness, motivation, and ability to take preventive and reactive actions on many types of risks by inspiring with clarity and providing support• Delivered best-in-class results on internal security and safety checks and the highest possible rating on the insurance check by inspiring the whole store team• Sharing developed safety and security processes with my peers in all Sweden's stores, resulting in more effective and mature processes for crime detection and reaction• Appointed trainer for IKEA Russia's Country Risk Team

Co-created the IKEA concept addition “Recovery the IKEA Way” together with my peers in three other test-pilot stores and by inspiring, challenging and supporting my fantastic Recovery team. The concept addition adds around +10% continuous improvement to all IKEA store's EBIT for the global IKEA franchise.

Created new work methods for cashier training inspired by McDonald's internal staff development training program, resulting in more consistent training results, better productivity, lower cost and improved co-worker satisfaction

Kantin Moneo was a hospitality business inside the Moderna Museet (Museum of Contemporary Art), operating three restaurants/bars and catering events.Some achievements:• New optimised work methods for the self-serve, al-la-carte and bar operations, inspired by McDonald's operational manual, staff planning and work methods resulted in maintained profitability during sharply declining sales

This iconic McDonald's restaurant was the first one opened in Sweden (1973) [Sales US $ 3M, 100 employees].I learned the McDonald's operational procedures and processes for training and restaurant operations, then implemented a best-in-class staff recruiting, selection, retention and roster that resulted in a sustainable and maintained 50% productivity (sales/paid hour) increase.The restaurant was awarded the 1997 "Best In Stockholm" award for best hamburger-restaurant in Stockholm in competition with more than 50 other McDonald's restaurants, and all other brands with a countless number of restaurants. The main reason behind winning was the walk-up service made possible by the need-based staff scheduling process, and fantastic team performance.