Brittany J. Stroup, Nbc-Hwc Email & Phone Number

• Scrum Master lead for portal releases• Collaborated with greater QA team, Business Analysts, and Developers to meet technology team standards and deadlines• Designed test coverage plans with positive and negative tests • Investigated and tested UAT tickets generated in Zoho• Created test cases and test runs in TestRail and linked results to Jira tickets• Wrote comprehensive bug reports utilizing company standardized template and bug triage• Web user portal and administrative portal testing• Native Android and Apple mobile application testing in SauceLabs and TestFlight• Regression testing of web portals and mobile application• Developed and published new documentation in Confluence for company onboarding process• Executed SQL queries for expedited data collection test validation

• Analyzed user stories and requirements to develop test plans, mind maps, and checklists for web and native mobile applications with positive and negative testing • Executed various types of testing including: black box, ad hoc, functional, unit, integration, system, acceptance, GUI, and E2E • Created and maintained smoke test suites and regression test cycles with Zephyr for a collaboration of contributors• Collected screen captures and added visual indicators for clear bug documentation• Searched for duplicates in Jira and made easily reproducible bug reports, including bug triage, and tracked their status until resolved• Participated in daily stand-up, sprint planning, and retrospective meetings• Performed REST API testing using Postman• Executed SQL queries to perform back-end testing• Debugged applications using Chrome DevTools and saved log files and network sessions

Same as Level 1 + • Up-skilled by completing Noom's in-house Health Coach Certification Program and passing the NBHWC examination to obtain NBC-HWC credentials• Contributed to coach peer engagement & team skill development

• Coached a full caseload of 200-400 clients via weekly scheduled check-ins• Documented medical notes and client goals/strategies for behavior change• Maintained a user response-time loop exceeding company expectations by 20%• Analyzed client messages and triaged high priority clinical cases • Accurately executed changes to a user's curriculum within the Noom app• Provided educational resources and materials to Noom program participants as needed• Worked across multiple software systems including Google Workspace, Slack, a custom-built dashboard, Noom mobile app, Zoom, GroupsMagic and Guru

Indiana, Pa

• Customer Management• Wrote and updated SOAP notes• Created safe and HIPAA compliant environment

Danville, California

• Cultivated a warm and welcoming atmosphere for families• Safe and secure electronic check-in and check-out • Volunteer and staff teacher support • Implemented age-appropriate lessons and activities.

Danville, California

• Sales associate at a small antique store with interior design consulting • Catalogued with Quickbooks software • Ordered merchandise• Provided customer support in person and over telephone and email• Worked under minimal supervision as sole employee on shift per day opening to closing

San Ramon, California

• Taught swim techniques to children 6 months to 12 years based upon a standardized company program• Called parents for consultation • Analyzed opportunity for skill improvement and executed appropriate goals and steps to achieve next level

Danville, California

• Responsible for weekly program for middle school students• Collaborative production on Winter and Summer camps for students• Orchestrated a weekly off campus small group for middle school girls looking for additional mentorship• Building relationships

San Ramon, California

• Coached weekday morning practices and some afternoon practices for children and youth 4 to 14 years old. • Weekend and weekday swim meet support including athlete organization, instruction, and liaison between athlete's parents and head coaches • Provided private swim lessons