Bj Taylor Email & Phone Number

Naples, Florida, United States

Weston, Florida, United States

I defined the long-term vision and strategic roadmap for a legacy authentication product, working with engineering, architecture, and other product managers to unify user authentication systems. I spearheaded product innovation by conceptualizing and enhancing features to solve customer problems and align with business objective. Translated business objectives and customer needs into clear, actionable requirements that guided development. I managed the transition of the product from development to market launch and oversaw post-launch improvements. By closely collaborating with cross-functional teams, including engineering, design, security, and marketing, I mentored junior product managers, communicated product plans and progress to stakeholders, and utilized data to inform decisions and drive continuous improvement.

Cincinnati, Ohio, United States

Senior Product Manager – Enterprise ItemI developed a comprehensive product roadmap that aligned customer needs with business objectives and market opportunities. I managed the full product lifecycle, from concept to launch and scaling, defining and prioritizing the product backlog with engineering and design teams to deliver high-impact features. I created and maintained detailed product requirements, and led cross-functional teams as the primary liaison between technical teams, stakeholders, and external partners. I established and tracked Objectives and Key Results (OKRs), continuously optimizing the product based on data and feedback, leading to successful launches and high-impact initiatives.Senior Product Manager – Associate ExperienceI led a team of product managers and owners, aligning their work with Kroger's strategic goals. I developed a clear product strategy and roadmap, managing the product lifecycle from concept through launch and scaling. I collaborated closely with engineering and design teams to prioritize impactful features and led cross-functional teams to bridge communication between technical, business, and external partners. I acted as the voice of the customer, implementing and tracking OKRs, optimizing the product through user feedback and performance data, managing the product budget, and mitigating risks to ensure the success of product initiatives.

Cincinnati, Ohio, United States

I developed and communicated a product vision that aligned with the company’s mission and long-term goals, supported by a detailed roadmap with key outcomes and deliverables. I ensured cross-functional alignment between engineering, marketing, and other teams to effectively execute the product strategy. By conducting customer interviews, gathering feedback, and running user tests, I defined product requirements and prioritized the backlog based on business objectives, customer needs, and technical constraints. I tracked key performance metrics, regularly updated stakeholders to maintain transparency, and refined the product through continuous customer feedback. Additionally, I collaborated closely with engineering and QA teams to ensure high product quality while identifying and mitigating risks for successful development.

Cincinnati, Ohio, United States

I defined initiative by collaborating with business stakeholders, product managers, and solution architects to outline the vision, goals, and expected outcomes for each initiative. I ensured that initiatives aligned with the organization's strategic goals, delivering maximum business value. I worked with portfolio management to prioritize initiatives and incorporated them into the broader project portfolio.I formulated hypothesis statements to clarify the expected value and impact of each initiative and decomposed them into manageable features for Agile teams. I managed the initiatives through their entire lifecycle to track progress and keep teams aligned. Regular updates were provided to stakeholders, and I facilitated decision-making by resolving dependencies, risks, and issues. I coordinated across teams, managed dependencies, and adapted to changes based on feedback and evolving business priorities, ensuring the delivery of value and alignment with business goals.

Cincinnati, Ohio, United States

Served as the primary client liaison, fostering long-term relationships and driving business development opportunities. Led requirements gathering, process optimization, and gap analysis to deliver tailored product strategies and roadmaps. Managed end-to-end product lifecycles, aligned cross-functional teams, and ensured stakeholder engagement. Contributed to internal best practices, mentored junior consultants, and provided strategic insights to leadership. Facilitated change management, provided training, and iterated on products based on client feedback.

Cincinnati, Ohio, United States

Managed core IT systems to ensure smooth and efficient operation, addressed complex technical issues, and recommended performance and reliability enhancements. Developed and maintained detailed documentation and operational standards, mentored junior staff to enhance their technical skills, and promoted knowledge-sharing through training materials and workshops.

Cincinnati, Ohio, United States

I oversaw the shipping of educational material to 2 million students annually andI managed the logistics and warehouse staff, ensuring that we shipped materials to over 2 million students each year. I also oversaw the construction of a new office facility, from the ground up, and handled everything related to the building’s operations. In addition to that, I was responsible for writing complex reports for senior management and providing key data to sponsors.

I oversaw end-to-end import processes, ensuring merchandise arrived on or before scheduled deadlines. I managed operations across multiple warehouses, coordinating all shipping and receiving activities for retail stores, warehouses, and customers. I supervised temporary warehouse staff to ensure efficient handling of goods. Additionally, I was responsible for maintaining IT equipment and office network infrastructure, ensuring seamless day-to-day operations.

I enhanced Access database applications for time and attendance, tailoring solutions to meet customer needs. I gathered requirements for additional applications and collaborated with developers to implement new features. I assisted in configuring and upgrading company servers, while also updating hardware for PCs. I ensured all systems and applications were Y2K compliant for uninterrupted functionality.