Benjamin Thivierge Email & Phone Number

Boston, Ma, Us

Reading, Ma

-Initially reviewed applications and prepared project folders for commercial energy efficiency programs -Oversaw and maintained energy efficiency project assignment matrix for resource engineers-Reviewed residential solar rebate and interconnection applications for qualification standards-Reviewed and processed electric vehicle charger rebate applications -Performed rate and bill analysis for commercial customers performing rate changes -Project Lead for digitization of rebate applications and management -Manage and maintain communication for department requests through external inquiry email -Analyzed impact of increased rates for all RMLD rate classes -Updated internal and external documents for RMLD filing of new rates

Boston, Massachusetts

-Established post-sale process for commercial product-Managed customer relations protocols-Managed logistics and operations of installation and service processes-Managed customer service team for division-Developed reports for tracking customer's installation progress

Reviewed deal paperwork for submission to our partnerSubmitted evidence of installation to partner for paymentResolved internal issues with installationsReviewed contracts for accuracyDealt with salespeople to resolve issues regarding contractsWorked with the utilities to resolve any issues that arise connecting customers to the electric gridReviewed installation pictures from installers for accuracy and ability to submit to the state and utilitiesSubmitted system information to the Clean Energy Center

Boston, Ma

Created a full process and system from a basic structureScheduled and maintained calendar for a team of solar site analystsDealt with daily operations of the team as neededSpoke with customers and scheduled visits

Handled telephone calls from within the hospital Coordinated with other facilities and physicians' offices Input necessary information for billing into the computersMaintained the daily schedule as well as confirmed and rescheduled patients Retrieved patients from waiting room and screened them in relation to pertinent medical historyPrepared scan room between patients

Work Study: Reference Services, Aug. 2007 - May 2010Helped patrons use the library's resources for performing research such as searching or journal articles in a database or locating books within our personal catalogAided patrons in completing Interlibrary Loan forms for materials that were not in our facilityNamed the Public Services Student of the Year for 2009-2010Work Study: Media Services, Aug. 2006 - May 2007Retrieved, checked out and reshelved videos and DVD's for patrons.

Fielded telephone calls from patients, offices, physicians and other medical facilitiesFaxed orders for correction, made necessary copies and delivered mailInput Diagnostic Imaging orders