Bartosz Kałkus Email & Phone Number

Gdańsk, Woj. Pomorskie, Polska

- Assisted customers via chat and email, providing timely and effective solutions to their inquiries.- Troubleshot and resolved issues with WordPress and Drupal sites, ensuring optimal website performance.- Facilitated seamless transition of tasks between shifts to ensure continuous workflow and operational efficiency.- Debugged problems with websites, plugins, and databases, maintaining high standards of functionality and user experience.- Responded promptly to emergency requests, delivering critical support during high-pressure situations.- Shared technical knowledge and best practices with the team, enhancing overall expertise and efficiency.- Conducted root cause analysis to identify and resolve underlying issues, preventing recurrence.- Provided detailed guidance on the use of WordPress and Drupal, helping customers maximize their platform's potential.- Maintained accurate records of customer interactions and resolutions, contributing to a comprehensive knowledge base.- Collaborated with development teams to address complex technical challenges and improve system reliability.- Engaged in continuous learning to stay updated on the latest trends and updates in web development and content management systems.

- Authored engaging and insightful news articles and reviews on video games, board games, movies, and hardware.- Conducted in-depth research to provide accurate and up-to-date information on the latest releases and trends.- Critically analyzed video games and board games, offering detailed reviews that highlight gameplay mechanics, graphics, and overall experience.- Reviewed movies, providing thoughtful critiques on storytelling, direction, and performances.- Evaluated hardware, offering comprehensive assessments of performance, design, and value for consumers.- Collaborated with editorial teams to ensure content alignment with audience interests and publication standards.- Utilized SEO best practices to enhance the visibility and reach of articles and reviews.- Attended industry events and press releases to gather firsthand information and exclusive insights.- Engaged with readers through comments and social media, fostering a community around shared interests.- Maintained a high standard of writing, ensuring clarity, coherence, and readability in all published content.

Gdańsk, Woj. Pomorskie, Polska

- Troubleshot and reported technical issues to relevant teams, ensuring timely resolution and minimal disruption.- Resolved complex issues reported by other advisors, demonstrating strong problem-solving skills.- Shared technical knowledge and best practices with customers and colleagues, enhancing overall service quality.- Successfully resolved API-related issues, contributing to seamless integrations.- Conducted SQL database searches to identify and resolve data-related problems.- Analyzed event logs to diagnose and address system malfunctions.- Provided exceptional support to SaaS customers via email and chat, ensuring high satisfaction levels.- Maintained and updated the Company Status Page during emergencies- Supported clients during webinars, offering technical assistance and ensuring smooth execution.- Trained new team members, facilitating their onboarding and enhancing team capability.- Prepared periodic reports, providing valuable insights and performance metrics.- Monitored various system components to detect and address potential malfunctions proactively.- Hosted team meetings, fostering collaboration and effective communication.- Managed GDPR requests, ensuring compliance with data protection regulations.

Gdańsk, Woj. Pomorskie, Polska

- Troubleshot and reported technical issues to relevant teams, ensuring timely resolution and minimal disruption.- Resolved complex issues reported by other advisors, demonstrating strong problem-solving skills.- Shared technical knowledge and best practices with customers and colleagues, enhancing overall service quality.- Successfully resolved API-related issues, contributing to seamless integrations.- Conducted SQL database searches to identify and resolve data-related problems.- Analyzed event logs to diagnose and address system malfunctions.- Provided exceptional support to SaaS customers via email and chat, ensuring high satisfaction levels.- Maintained and updated the Company Status Page during emergencies- Supported clients during webinars, offering technical assistance and ensuring smooth execution.- Trained new team members, facilitating their onboarding and enhancing team capability.- Prepared periodic reports, providing valuable insights and performance metrics.- Monitored various system components to detect and address potential malfunctions proactively.- Hosted team meetings, fostering collaboration and effective communication.- Managed GDPR requests, ensuring compliance with data protection regulations.

Gdańsk, Woj. Pomorskie, Polska

- Supported clients during webinars, offering technical assistance and ensuring smooth execution.- Resolved complex issues reported by other advisors, demonstrating strong problem-solving skills.- Shared technical knowledge and best practices with customers and colleagues, enhancing overall service quality.- Provided exceptional support to SaaS customers via email and chat, ensuring high satisfaction levels.- Trained new team members, facilitating their onboarding and enhancing team capability.- Prepared periodic reports, providing valuable insights and performance metrics.

Informatyka

Education record