• Attended to customers' needs ensuring their satisfaction • Maintained store by completing cleaning projects in addition to those assigned • Handled transactions and completed deposits resulting in organized bookkeeping for the owner and manager • Completed preparation of food products in a timely manner leading to smooth rush hours and satisfied customers • Performed store operations needed to open and close the restaurant for business• Studied the employees and work environment to determine the qualities the owner should look for when hiring the new manager • Derived interview questions for the new manager based on the qualities determined resulting in an easy-to-follow presentation for the owner

• Determined the needs of the residents and write monthly newsletters addressing these issues resulting in more responsible and knowledgeable residents • Utilized conflict mediation skills to end disputes between residents resulting in satisfied residents • Developed and present unique and culturally relevant training for Resident Assistants and Hall Directors • Showed attention to details by completing rounds of the building and reporting and fixing anything out of order • Exhibited professionalism by holding office hours resulting in residents obtaining the equipment and information they need • Scheduled duty nights and weekends for staff members• Created culturally relevant decorations for residents' doors • Created bulletin boards that apply to residents' needs and issues resulting in more informed residents • Assisted in interviewing Resident Assistants resulting in concise notes for hiring team • Assisted in interviewing Hall Directors resulting in concise notes for hiring team • Maintained confidentiality of personal information resulting in a safe environment for residents • Completed various paperwork resulting in the supervisor being informed about potential issues that occurred in the building • Efficiently managed the office by organizing the area and bringing up issues of cleanliness with the staff • Utilized social media and other programs to keep residents informed about events that occurred in the residence hall and throughout campus • Confronted residents who were breaking policy, reporting them to the Hall Director resulting in uniform policy infraction confrontation

• Organized outreach events resulting in average attendance of 20 volunteers • Used budget to shop for events resulting in events that were fun for all • Planned and acted in video used in training volunteers • Gave reports at team meetings resulting in fully informed team members • Effectively communicated with outside organizations resulting in smoothly organized events • Collaborated with other teams in the organizations to complete tasks • Used iMovie to create a video from multiple clips

• Completed general maintenance projects to assist the support staff resulting in properly maintained grounds • Communicated with supervisors to ensure that projects were done to completion • Communicated with coworkers to share ideas about teaching and disciplining • Cooperated with support staff resulting in better care for the camp attendees • Led groups of 8-12 youth, ensuring they received the care they needed, including food and medical care • Taught groups of 8-12 youth, ages 8-18, by keeping lessons applicable and the youth paying attention

• Communicated with supervisors about projects that needed to be completed in addition to daily duties • Completed cleaning and projects as directed by supervisors • Stocked shelves in order to be prepared to serve customers at any time of day • Assist customers by completing their transactions and assisting them in finding merchandise resulting in satisfied customers