Head of the Technology Program Management Office (PMO) within the ServiceNow Engineering organization. Manage a team of 175+ Technical Program Managers that drive business-critical outcomes across the following functions: • Platform, Application, and GenAI Engineering• Security• Mergers & Acquisitions (M&A)• Cloud Infrastructure• Release Management (SDLC)• Product “Big Rock” delivery (highest priority company product launches – typically 6-12 mo.+ efforts)

Led a team of over 50+ to deliver technology solutions for multiple business divisions including Broker Dealer Operations, Call Center, Corporate Finance, Legal, and Human Capital within LPL Financial, one of the nation’s leading financial services companies (ticker symbol: LPLA). My team owned end-to-end technology solution delivery including Product Management, Software Engineering, and Program Management functions.

• Led the data management practice at CapTech, a privately held consulting services company. • Technical Lead on a core billing platform replacement project for the UK line of business at Capital One. Managed a team of full-time associates and contractors including off-shore software developers, on-shore software designers, Data Modelers, DBA’s, and QA personnel within an Agile development framework.• Utility player (Product Owner, Software Designer) on a multi-year project to build an enterprise data warehouse for Capital One US.

Designed and implemented Business Intelligence applications for several clients in Sydney, Australia, while on a 1-year work visa.