Ke'Von Brooks Email & Phone Number

- Provided logistical and administrative support to cross-functional teams, overseeing task tracking and documentation to ensure the timely completion of project milestones- Coordinated the secure legalization and shipment of over 1,000 highly confidential legal documents, addressing the concerns of key stakeholders by maintaining strict confidentiality and proper transport - Produced weekly and monthly billing reports using 3E, enabling data-driven decision-making and contributing to departmental metrics and analysis- Supported Legal Assistants by assisting with the preparation and profiling of incoming and outgoing emails using iManage, facilitating efficient communication with clients, foreign associates, and vendors- Efficiently managed the processing and submission of invoices using Chrome River, totaling approximately $75,000 in financial transactions, while collaborating closely with stakeholders to resolve billing inquiries

Radford, Virginia, United States

- Implemented robust training programs for new team members, with a focus on elevating product knowledge and enhancing customer relations, aligning with stakeholder expectations- Established an iterative process of meetings to optimize workplace efficiency and harmony, proactively addressing potential conflicts and fostering a conducive environment- Served as a key resource for employees, providing guidance and support on HR-related matters, policies, and procedures- Collaborate cross-functionally with the marketing department to innovate meal combinations, resulting in a remarkable 15% boost in sales over six months, exceeding stakeholder revenue expectations

- Assisted the intake process with precision by collecting, sorting, and documenting personal items from new program participants which resulted in a 30% reduction in processing time- Performed Human Resources functions under direct supervision of superintendent, demonstrating strong organizational skills in the sorting and filing of sensitive documents- Served as a valuable resource for residents, providing guidance on program policies and rules, establishing trust as a secondary information source for over 50 residents.- Demonstrated strong crisis management skills by providing assistance in de-escalation situations when they arose among program participants

- Served an average of over 300 customers per shift, ensuring prompt and friendly customer service while maintaining a 100% customer satisfaction rate based on survey system- Efficiently prepared and assembled over 500 meals daily, consistently meeting quality and portion control standards- Proficiently managed the distribution of essential resources, including supplies, utensils, and equipment, ensuring seamless operations throughout shifts- Maintained a clean and sanitary station earning a 100% score on quarterly sanitation audits and ensuring compliance with all food safety regulations and guidelines- Enforced strict adherence to sanitation and safety requirements, resulting in zero health code violations during routine inspections

Bachelor Of Science (B.S.), Sociology, Alumni

Diploma