Bogdan Kirilchuk Email & Phone Number

Rochester, Ny, Us

Rochester, Ny, Us

Austin, Tx, Us

Previously at USA Payroll, was acquired by Asure Software in 2018. - Solved business problems with IT solutions- Diagnosing and resolving problems for a variety of applications, operating systems and equipment- Working with end-users to correct problems and minimize downtime of resources-Maintaining computers, LAN/server systems, telephone systems, scanners, copiers and other equipment-Resolving technical problems with database software and applications, detecting errors or corruption, and maintaining operation of database systems- Assist in Installing, configuring and maintaining network hubs, switches, routers, and servers- Prepares reports by collecting, analyzing, and summarizing data- Organizes information by studying, analyzing, interpreting, and classifying data.- Educate and assist End Users and Clients on software issues- Develop marketing strategies using Social Media and Email Marketing to attract new visitor and prospects to website.- Analyze site data with Google Analytics to improve user experience and achieve business goals. - Manage Facebook and Twitter accounts to interact with current followers and expand business brand.

- Create and modify reports for internal and/or client use.- Support the set-up, installation, maintenance, and troubleshooting for all computers (desktops & laptops).- Analyze and resolve end user hardware and software issues.- Provide company wide support related to software and security needs (set-up and troubleshooting).- Support software and hardware installations, maintenance, and upgrades.- Develop scripts and/or applications for internal and/or client use as assigned.- Support script writing for Time Clock software.- Support staff on technical items related to software/hardware changes as well as specific Evolutionquestions.- Special projects

- Worked with clients in specifying information flows, technical solutions, processes, procedures and data objects that will meet their business requirements- Collaborated with business partners in helping translate and document their business needs into technical requirements for our software architects and developers.- Evaluate information gathered from multiple sources- Reconcile conflicts- Broke down high-level information into details and summarized from low-level information to a general understanding- Distinguish user requests from the underlying true needs.- Served as the conduit between the clients and the software development team- Collaborate with developers to establish the technical vision and analyzed usability and performance needs of the client

Toronto, On, Ca

Manage and ran daily shifts with teams ranging from 3 to six people.Evaluated employee skills and abilities to assign appropriate positions.Ordered and maintained adequate inventory levels.Provided training for storefront workers, bakers and shift leaders.

Fairport, Ny, Us

Performed daily IT operations and maintenance activities. Supported the Help Desk operator by resolving technical problem with hardware and software. Development of new enhancements for the business through following the step of the System Development Life Cycle.

Management Information Systems, Information Technology, Business, Political Science

A.S., Computer Information Systems