Beth Kanter-Leibowitz Email & Phone Number

Bethesda, Md

Driving Above Property change management and communications initiatives in Marriott's global Business Transformation Office.

Designed change impact assessment and communications for projects impacting staff at times of greatest change. Drove staff engagement and change adoption. Led communications rollout for all corporate staff.

- Designed and implemented agency-wide change program to strengthen and modernize IT service delivery and enable new solutions. Led engagement of 6,400 stakeholders nationwide via interviews, 32 focus groups, and online survey (33% response). Findings informed program communications, stakeholder management, IT governance, and change management planning. Program success resulted in continued funding to date. Pulse surveys indicated 44% saw program progress.- Developed and launched change communications campaigns on IT projects e.g., email to the Cloud, online collaboration tools. Led creative teams in the design of comms product suite (video, tech tips, newsletters, elevator posters), and governance of a social, grassroots change champions network. Grew membership 400% in 7 months supporting agency changes. - Spearheaded launching an IT change management practice by hiring skilled staff, leveraging teams with both IT and communications expertise, and mentoring staff at various skill levels. Resulted in a new, niche skill set within a 700-person change/communications function.- Authored new content on change roadmaps, change resistance and strengthening change adoption by leveraging concepts from change neuroscience research. Delivered learning to 400+ staff. - Designed change toolkits and templates, performance measures, and risk management. Designed visual depiction of change vision, created change charter, and change readiness diagnostic. Distributed to business divisions' leaders for further work with their teams.- Led outreach program for agency to provide $4B in grants to expand broadband to underserved populations. Guided outreach and communications strategy, materials development, event management, branding, social media tracking and stakeholder management. Program resulted in channels for direct engagement to 233 grantees nationwide.

Washington D.C. Metro Area

Supported public advocacy for wetlands and related issues. Authored letters, supported development, participated in member development campaigns, and infused creativity into current approaches.

Change Management Advanced Practitioner

Ba, English/Creative Writing And Biological Conservation