From 1998 to 2005 I was with Printak Motorola in the Law Enforcement Offender Tracking and Information Systems Technologies.Customer support consisted of an array of agency workflow dynamics, from hardware initialization through software completion.My work was both on call and on site product support for all the AFIS hardware, software, and networking issues.I have also had experience in both UNIX and Windows environments.Our department was evaluated every quarter using the Motorola Six Sigma method.I was able to maintain a excellent rating throughout my employment with Printrak.I am now broadening my horizons by working as a Candidate Relations Advisor for Insight-ITC.Specialties: I Have a good working knowledge of Visual Basic, Java, C, C++, and COBOL.While at Motorola I was a Computer Service Analyst for the working in the Automated Fingerprint Identification technologies.