►MY BACKGROUNDHaving worked for many leading companies including The Walt Disney Company, Silicon Valley Bank, HSBC Mortgage Services, Bank of America, Wells Fargo, Lowe’s, and the Hearst Corporation, I have enjoyed a progressive career rich in digital product management, business planning, and strategy development. Understanding the balance needed between business dynamics and client needs, I work diligently to drive the implementation and execution of complex product initiatives. This includes collaborating cross-functionally with designers, software developers, and executive leaders.►HOW I MAKE AN IMPACT Championing alignment with senior leaders and key partners across Legal/Compliance,Design/UX, Engineering, Marketing, and Data/Analytics. Defining projects, driving requirements, writing functional specs, and coordinatingprojects across multiple teams and organizations. Making data-driving priority decisions, understanding and translating customer needsinto roadmaps and requirements, and partnering throughout the digital team and thecompany. Bringing customer-focused attention to efforts and iterating to ensure needs are met. Providing leadership that creates best-in-class customer experiences across channels. Collaborating with UX and IT to define, develop, test, launch, and improve solutionsongoing.►TOP 3 SKILLSCollaborating, Conceptualizing Ideas, Planning►HOW PEOPLE DESCRIBE MECreative, innovative, customer-focused, experienced, results-driven, analytical, communicative,knowledgeable, passion for new technologies, detailed►TECHNOLOGIESJIRA, Confluence, SharePoint, CRM (Microsoft Dynamics).►SELECTED CAREER ACHIEVEMENTS Served as Channel Lead to launch a digital client onboarding platform to UK client segment which required residing in London for a 4 month period Served as an on-site Digital Client Onboarding SME to a joint banking partnership in Shanghai, China Acted as Product Manager for three content migration initiatives supporting launch ofCMS for public site. Achieved a 75% reduction in Helpdesk calls for platform assistance by creating asegment-based training framework combining interactive online-based and instructor-led training with status checkpoint sessions.►IN MY SPARE TIMEI am an avid international traveler who loves gourmet cuisine, unique wines, and unique architecture. To counter my love of culinary and wine adventures, I greatly enjoy keeping fit with my Tonal, Bowflex weights, and desert hikes.►CONTACT MEI can be reached at brian.koch69@gmail.com