Brian O'Connor Email & Phone Number

Austin, Texas, Us

Experienced CEO, Speaker, Trainer and get it done manager. My experience spans Non- Profit Management, IT Management, and being a leader driving change for my employees. I have been successful taking an entrepreneurial approach focused on positive employee outcomes and building Social Enterprises that transform the lives of employees with disabilities. During my tenure, Austin Task, has experienced significant growth, 250%+ over 5 years.

Austin, Texas, Us

Sunnyvale, California, Us

Responsible for management of RiskSense's IT infrastructure. Scope of responsibility includes Security, Network, Cloud and End User support.

Sunnyvale, California, Us

Albuquerque, Nm, Us

Responsible for leading ARCA's Social Enterprises, ARCA Organics, a USDA Certified Organic farm and ARCA Janitorial Services. Focus on providing high value goods and services to the community while at the same time providing real career opportunities for people with disabilities.

Albuquerque, Nm, Us

Responsible for Business Development and contracting for Yucca Group. Also, provide technical support for customers with Security and Mobile Device Management requirements.

Cupertino, California, Us

Managed team of Business to Business (B2B) specialists within Apple’s retail sales environment with focus on Small and Medium Business (SMB). Acted as technical resource for staff and customers.

Principal in consulting firm that specializes in the areas of Information Management, Records Management and Information Security. Training and Seminars (Instructor/Speaker): • Electronic Records and Information Security – New Mexico Department of Information Technologies – Santa Fe, NM 5/2009• Document Destruction and Retention in New Mexico – Paper & Electronic Records Destruction – Lorman Educational Services, Inc – Albuquerque, NM 8/2009

Albuquerque, New Mexico, Us

Senior Project Manager Project Manager for Speridian’s Customer, Fiserv Healthcare Banking and Payments. Project to transition Healthcare-Banking functions from Wausau Benefits (Fiserv’s Wausau Benefits division was sold to United Healthcare) to Fiserv’s CareGain Division. This position reported directly to CareGain Divisional President with day-to-day coordination with CareGain Division VP of Operations. • Project included transition of Treasury/Banking, Claims Processing, Process documentation, Quality Assurance, Call Center and Technical Help Desk. • Transition was completed on schedule and under budget without interruption to customer interaction. • Post transition operations showed improvement in Call Center wait times, improvement in first call resolution, improved customer satisfaction and overall reduction in reported customer issues. Senior Business Development Manager • Responsible for Speridian’s business development activities with focus on select key accounts and government account penetration. Training and Seminars (Instructor/Speaker): • Document Destruction and Retention in New Mexico – Paper & Electronic Records Destruction – Lorman Educational Services, Inc – Albuquerque, NM 8/2008

Albuquerque, Nm, Us

Responsible for Adelante’s Business Development, Business Start-up and Development/Fundraising activities. Emphasis on job creation for people with disabilities.Details: Management and Operations: • Responsible for starting up Adelante Document Destruction Services (DDS). A secure This included initial research, business planning, capitalization, developing operational processes, developing job descriptions, etc. • Agency sales revenues went from average of $190,000/month ($2.28 million annually) in August 2003 to over of $450,000/month (5.4 million annually) in July 2007. During same period, employment of people with disabilities went from 160 to over 275. • Responsible for founding national 501(c)6 Non-Profit (Secure Document Alliance) including, initial incorporation, formation of Board of Directors, development of strategic and tactical plans and creation of an industry training program Training and Seminars (Instructor/Speaker): • Document Destruction and Retention in New Mexico – Paper & Electronic Records Destruction – Lorman Educational Services, Inc – Albuquerque, NM 8/2007 & 8/2008• Innovative Marketing Strategies to Maximize Density and Penetration – National Association for Information Destruction (NAID) National Conference – Kissimmee, FL, 4/2007• The Business of Shredding – NISH Secure Document Destruction Boot Camp – Salt Lake City, UT, 3/2007 & 8/2007• Quality Programs – Multi leveled and Multi faceted – NISH South/Central Regional Conference – Kansas City, MO, 8/2006• Sales and Marketing for Non-Profit Shredding Business – NISH Secure Document Destruction Boot Camp – Salt Lake City, UT, 6/2006• Document Destruction and Retention in New Mexico – Records Destruction – Lorman Educational Services, Inc – Albuquerque, NM 2/2006• Sales Planning and Execution – NISH Secure Document Destruction Boot Camp – Salt Lake City, UT 8/2004 & 12/2005• Document Destruction 101 – The NM Dept. of Labor JSEC Annual Conference – Rio Rancho NM, 4/05

Contract and Project Management for DOE Project supporting national small business outreach initiative. Launch of GenQuest’s Information Technologies Division.

Rapid City, Sd, Us

Project and Contract Management supporting various contracts at Sandia National Laboratories and other customers. Highlights included: Project Manager for development projects that SaaS product offering for educational market. Product offered curriculum management that facilitated compliance with state standards. Project Manager for real time data acquisition project for mining industry that allowed mining site manager near real time access to environmental conditions in subsurface mine to enhance safety within mine working environment. Coordinated with customers and stakeholders on development of SLA framework, data analysis to develop solutions to improve processes related to service design and delivery. Part of team that conducted research and analyze data on comparable IT service providers. Used data to influence the development of services, cost models and processes. Worked with the customer business units within IT to understand their existing business processes and identify areas for improvement. Has broad knowledge of standard IT services including server infrastructure, application development, networks, voice, and workstation support. During tenure as manager acted as proposal manager for several successful opportunities that resulted in department revenue growing from $1.75 million/yr. to $6.25 million/yr. over 5 years

Bba, Management Information Systems

Education record