Praveen Kumar B K Email & Phone Number

Toronto, Ontario, Canada

Leading project management for one of Canada's top 6 bank - digitizing home-buying experience. - Managing the operation of the project according to the project plan.- Responsible for the day to day management of the project team, coordinating stakeholders, identifying project risks, countermeasures, resolving any outstanding escalated issues, and project-level status reporting. - Facilitating daily stand ups, roadmap sessions, sprint planning, sprint demos and retrospectives.

Chennai Area, India

Owned the product /features deliverables of emerging digital payments capabilities for digital channels (online & mobile iOS/Android) of Africa & UAE. - Developed roadmap, communicated vision, prioritised backlog to maximize the business benefits and delight customers.- Participated in scrum ceremonies -release planning, sprint planning, backlog refinement, daily stand up, sprint demo and retrospective.- Authored epics, performed scenario analysis for new initiatives and enhancements to write clear user stories and acceptance criteria resulting in commitment from developers to pick up stories for iterations.- Created user flow diagrams, wire frames, annotations to visually communicate requirements to UX designers, developers and non technical audiences.- Reviewed QA test plans to align with acceptance criteria and accepted/rejected work during sprint demo.- Collaborated with product managers, program managers, operations, business, vendors, partners and delivered high quality digital projects on-time.- Spearheaded a suite of amazing digital product /features from concept-to-launch and have also enabled cutting-edge digital payments solutions that simplified lives of customers one click at a time! Peer to Peer, cross-border remittances (via Visa Direct and Master Card Send), instant payments, Mobile money/Wallets, and bill payments.

- As a Business Analyst was responsible for writing specs, interface discussions, stakeholder management, defect management, UAT co-ordination and sign off.- Demonstrated strong influence during interface discussions and review of specs leading to 85 % increase in productivity of interface development with less mapping changes in testing phases.- Defined functionality, designed seamless transaction flows and wrote detailed specifications for various digital payment projects.- Built synergies across teams, streamlined process of key projects – resulting in 50% lesser time spent on decision making.-Holistic approach towards managing requirements and its traceability, identifying/assessing impacted areas for any given requirement across modules which improved the quality of solutions delivered- Involved in feasibility Study, Risk Analysis, Impact Analysis, Gap Analysis.-Solution Assessment & Validation. Defines solution scope/proposals and communicate effectively to all stakeholders.-Identify and resolve common problems and potential risk issues across projects.- Facilitated coordination with various TP systems such as core banking systems, Loan Systems, Credit Card Management systems, Vendor systems and Subject Matter Expertise on requirements, clarifying queries and defect tracking to closure.

- Diversified experience in projects like new developments, migration, reengineering & enhancements. - Extensive co-ordination with core banking systems, loan, credit card and wealth management systems, SME's and most senior management.- Primarily involved in requirement gathering, analyzing the requirements at all levels of complexity, documenting functional specification, Impact Analysis, Risk Analysis, GAP Analysis, preparing test cases/scenario,involved in system testing, SIT support, User Acceptance Testing Support, Pre implementation & Post Implementation support. - Holistic approach towards managing requirements and its traceability, identifying/assessing impacted areas across modules. Experience in driving/co-ordinating with development/middleware/database/TPS/vendor teams. - Planning, tracking, follow ups until closure of issues in various phases of SDLC. Preparing reports for senior managements/program managers. Extensive coordination with multiple teams in a large project, Proven ability to work with all levels of management, global business teams, and the most senior of Subject Matter Expert to understand, analyze and jointly evolve functional requirements.- Proven ability to communicate with and work with staff at every level of the organization. - Very good understanding of technology helped to contribute/define solutions to business problems/requirements in an effective manner.

- Worked on Java and technologies like DB2, Web services, Hibernate, and MQ to implement Straight thru Process (STP) and Non STP Service Request like address change, redemption of credit card points etc.. - Conducted product training for customer contact centre and branch associates for effective usage of system - resulted in quick adaptability and 50 % less call waiting while handling customer queries.