Bryan Knight Email & Phone Number

Chicago, Illinois, United States

Gainesville, Florida, US

Kincell Bio is a technology-forward contract development and manufacturing organization (CDMO) that streamlines analytical development, process development, CMC consulting and early-stage GMP cell therapy manufacturing. Our focus is on developing and manufacturing immune cell therapies, including autologous and allogeneic CAR-T, CAR-NK, and CAR-M programs..

Morrisville, North Carolina, US

• Develop short-term and long-term IT strategies for the company. Oversee development and execution of the IT roadmap, including prioritization and sequencing of key systems.
• Collaborate with and advise business and functional leaders on IT matters.
• Establish and maintain appropriate structure for all lab computers, equipment, and instrumentation to allow for data sharing and transfer, including remote access and virtual machines for enabling off-site application.
• Establish and maintain cloud-based and/or on-site data storage and backup/archiving strategies, including database creation and management.
• Direct the evaluation and implementation of equipment software with existing systems.
• Identify opportunities for automation and execute plans to automate, maximizing the IT development productivity.

Basel, Baselstadt, CH

• Relocated to Chicago to manage the information technology at the headquarters of Novartis Gene Therapies, which compromises multiple sites, including a production site producing and manufacturing a $2.125 million.
• Primary responsibilities included managing a high level of customer service and project management through information technology operations, supporting site operations, managing continued expansion, and construction.
• Supported internal and FDA audits by acting as a single point of contact and lead for site-level information technology.
• Implemented a complete overhaul of technical operations for the northern and middle Americas including nine sites.

Basel, Baselstadt, CH

• Technology manager of the largest innovative gene therapy site on the planet, spanning 700,000 sq feet and seven buildings while supporting 450 users.
• Managed multiple global infrastructure integration and end-user-services projects including disaster recovery, new employee offboarding and onboarding processes, complete network infrastructure overhauls, and the.
• Primary responsibilities included ensuring a high level of customer service through IT Operations, supporting site operations, and managing continued expansion, construction, and assisting with maintaining a site budget.
• Led collaborative projects with allied teams including human resources, security, finance, environmental health, safety, and construction involving innovating for the COVID-19 pandemic to ensure continued manufacturing.
• Acted as a key point of contact and subject expert for onboarding, identity access management, site readiness, manufacturing technology, and warehouse technology issues by managing expectations of support, aligning key.

• Led multiple global and local initiatives to implement networks, hardware, security, and data center commissioning and decommissioning.
• Worked as an outage coordinator, leveraging monitoring software, and contacting multiple external vendors, internal teams, escalation contacts, and partner organizations to ensure minimized business impact.
• Site lead on documentation and training of technology employees, including contractors, to ensure business standards were satisfied.
• Managed multiple local projects including site information technology startup operations commissioning (data centers, ATS switch, and generator), Decommissioning and onboarding of multiple buildings, manufacturing.

Morrisville, NC, US

• Automated the on-boarding process, service center, and inventory system through integrating an ITSM ticketing system while using scrum to meet deadlines.
• Became lead on the tracking and maintaining of equipment assets for over 700 users.
• Implemented a (cloud based) ticketing system that reduced the average resolution rate for the IT department by over 1000%
• Created and optimized PowerShell scripts to automate business-critical tasks (https://github.com/Harmicide)
• Created multiple workflows in ticketing system to allow for better cross-team communication and efficiency as well as completed a usability study for employees.
• Became lead on over 7 projects in the first year to assist with customer accessibility and innovation.

Charlotte, NC, US

• Successfully led the migration for upgrading corporate email from Outlook 2013 and 2010 to Office 365, including migration 150 users and nearly 300 devices.
• Responsible for addressing, diagnosing, and resolving issues that arose daily.
• Created and managed user accounts and groups and established security groups on the domain.
• Preserved customer response time by working extended hours when the company experienced a shortage of resources

Charlotte, North Carolina, US

• Led interns, and technicians in a technological environment as a first point of contact for assistance in solving technical issues.
• Assisted in the documentation of resources and solutions for technical issues.
• Assisted in technological events for shareholders and executive clients.

Charlotte, North Carolina, US

• Managed call flow and responded to technical support needs of customers.
• Resolved customer issues in a clear, courteous and straightforward manner.
• Demonstrated professionalism and courtesy with customers at all times.
• Identified and solved technical issues with a variety of diagnostic tools.
• Conducted research to address customer concerns.
• Researched, troubleshot and resolved complex problems independently.

Charlotte, North Carolina, US

• Installed software, modified and repaired hardware and resolved technical issues.
• Followed up with clients to ensure optimal customer satisfaction.
• Provided base level IT support to non-technical personnel within the business.

Master Of Science - Ms, Information Technology

Bachelor’S Degree, Management Information Systems, Business