With over 15+ years of experience in product management, I am passionate about creating and delivering enterprise software products that leverage artificial intelligence and automation to transform customer and employee experience. As the Sr. Director of Product Management at Aisera, I lead the product strategy, roadmap, and execution for our generative AI platform that enables users to self-serve and auto-resolve inquiries in real-time across multiple channels and languages.I have a proven track record of managing the end-to-end product lifecycle, pricing, and packaging, implementing go-to-market strategies, and engaging with customers to close sales. I have extensive experience in sales, marketing, and customer service functional areas, as well as a deep understanding of SaaS, CRM, enterprise software, mobile applications, user experience, machine learning, and analytics. I am a well-rounded collaborative leader who builds trust, influences stakeholders, and achieves organizational alignment. I have a track record of building and motivating teams and redesigning processes to deliver high-impact results. I am an authentic, resilient, and agile leader with a growth mindset.