Brian Keith Winstead Email & Phone Number

Colorado, United States

Creating best-in-class in-depth technical documentation for end users and other stakeholders.

Longmont, Co

Produced documentation based on DITA standards for enterprise-class storage systems, using conditions, variables, and single-sourcing to deliver content for multiple products and customers.• Created user documentation for hardware / firmware CLI and API interfaces and for a new SaaS product for managing big data, working with SMEs and stakeholders in an Agile development framework.• Developed a web-first content design for new documentation in MadCap Flare using CSS variables to deliver multiple customers’ content from a single content source.• Led technical publications team as scrum master in transition to Agile development to align documentation production with developers and test engineers and establish consistency across teams.• Established and guided team training sessions and mentored team members on MadCap Flare features and publications styles for adding optimized and searchable HTML / web output to existing PDF deliverables.• Peer reviewed and edited documentation for products / projects across technical publications.

Boulder, Colorado

Produced user-friendly technical documentation for product suite of tools used by software developers to perform automated software testing of mobile, desktop, and web applications, ensuring all content was accurate and comprehensive. Managed team priorities / assigned tasks working within an Agile development framework to complete all work on time.• Led cross-functional hackathon team for a project to develop embedded, contextual documentation for hosted and desktop applications using microcontent from existing documentation, which won the company vote and led to the feature being fast-tracked in the company roadmap.• Created a roadmap of projects based on customer interviews to improve presentation of technical content and guided the team in its implementation, resulting in increased page views and customer engagement.• Drove HTML / CSS redesign of documentation website to align with new marketing site and company rename and rebranding (TestPlant to Eggplant), saving resources and providing enhanced customer experience.• Assisted with development of first Eggplant training and certification program (online tutorials, video review, quizzes, and certification exam) to foster user engagement and retention.• Managed localization efforts, working with translation services and internal reviewers to ensure the quality of content met partners’ needs.

Boulder, Co

• Wrote and edited customer-facing technical content (e.g., how-to and knowledge-base articles) for multiple software products.• Transitioned documentation system to MadCap Flare and reorganized the overall structure of online technical content.• Consulted with software developers and QA to ensure technical accuracy in documentation.• Tracked documentation tasks on multiple software-development projects.• Established style and quality standards for technical content and created company style guide for technical content.• Created images and diagrams to accompany technical content.

Spreading the word about configuration auditing and Netwrix through writing, blogs, social media, and in-person events, as necessary.

As Exchange Server SME, acquired articles for publication on Exchange Server and related communications topics, and built personal and publication brand within the space. Edited articles and worked with authors on revisions, and proofed typeset pages.• Wrote / blogged regularly for print and websites, using Google Analytics and SEO best practices to ensure best page positioning and high page views.• Acquired articles and worked with authors/experts to ensure articles were ready for editing.• Participated in social media channels and in-person events such as conferences to improve personal brand and publication visibility.• Promoted consistent writing across the websites through regular content meetings; trained editorial staff to meet style and quality expectations.• Ran a weekly blog / news meeting with editorial staff to focus efforts on better and more consistent writing across the websites• Trained new editorial staff on editing and other procedures to meet the publication's style and quality expectations

• Edited assigned articles, working with authors on revisions, and proofing typeset pages• Wrote news and product reviews regularly in assigned subject areas for print and websites• Edited and launched a weekly email newsletter• Participated in social media channels as well as conferences and other in-person events to improve personal brand and publication visibility• Collaborated with ad sales, circulation, and production departments as necessary

• Edited assigned articles, worked with authors on revisions, and proofed typeset pages• Established and met personal deadlines for monthly editorial cycle• Edited and launched a weekly email newsletter and three monthly email newsletters• Collaborated with ad sales, circulation, and production departments as necessary

• Edited assigned articles, worked with authors on revisions, and proofed typeset pages• Established and met personal deadlines for monthly editorial cycle• Edited and launched a weekly email newsletter and three monthly email newsletters• Proofed digital editions of publications for correct functionality• Formatted articles for the production department

As an editorial associate for NCTE's English Journal, I was responsible for:• proofreading and copy editing manuscripts for publication• managing reviewer database and assigning manuscripts to reviewers• programming, updating, and maintaining website• preparing graphics and figures for print• typesetting article extensions for website• securing permission to reprint artwork and quoted material• improving database systems and organization• designing cover art in collaboration with editor• preparing reports as requested by the editor• responding to requests for information about deadlines, calls for manuscripts, submission requirements, etc.

Colorado State University, Fort Collins, Colorado

Responsible for• copy editing fiction, nonfiction, and poetry manuscripts• typesetting for Colorado Review, a national literary journal• reading and evaluating manuscripts submitted for publication• creating and maintaining tracking databases• training and supervising of interns in daily operations• handling correspondence with authors and subscribers• working with authors on revising works for publication• working with distributors to increase circulation• assisting in the organization and administration of the Colorado Prize for Poetry and the Evil Companions Literary Award event

Master Of Fine Arts, Creative Writing

Bachelor Of Arts, English