Brian Keith Winstead Email & Phone Number

Colorado, United States

Creating best-in-class in-depth technical documentation for end users and other stakeholders.

Longmont, CO

• Produced documentation based on DITA standards for enterprise-class storage systems, using conditions, variables, and single-sourcing to deliver content for multiple products and customers.
• Created user documentation for hardware / firmware CLI and API interfaces and for a new SaaS product for managing big data, working with SMEs and stakeholders in an Agile development framework.
• Developed a web-first content design for new documentation in MadCap Flare using CSS variables to deliver multiple customers’ content from a single content source.
• Led technical publications team as scrum master in transition to Agile development to align documentation production with developers and test engineers and establish consistency across teams.
• Established and guided team training sessions and mentored team members on MadCap Flare features and publications styles for adding optimized and searchable HTML / web output to existing PDF deliverables.
• Peer reviewed and edited documentation for products / projects across technical publications.

Boulder, Colorado

• Produced user-friendly technical documentation for product suite of tools used by software developers to perform automated software testing of mobile, desktop, and web applications, ensuring all content was accurate.
• Led cross-functional hackathon team for a project to develop embedded, contextual documentation for hosted and desktop applications using microcontent from existing documentation, which won the company vote and led to.
• Created a roadmap of projects based on customer interviews to improve presentation of technical content and guided the team in its implementation, resulting in increased page views and customer engagement.
• Drove HTML / CSS redesign of documentation website to align with new marketing site and company rename and rebranding (TestPlant to Eggplant), saving resources and providing enhanced customer experience.
• Assisted with development of first Eggplant training and certification program (online tutorials, video review, quizzes, and certification exam) to foster user engagement and retention.
• Managed localization efforts, working with translation services and internal reviewers to ensure the quality of content met partners’ needs.

Boulder, CO

• Wrote and edited customer-facing technical content (e.g., how-to and knowledge-base articles) for multiple software products.
• Transitioned documentation system to MadCap Flare and reorganized the overall structure of online technical content.
• Consulted with software developers and QA to ensure technical accuracy in documentation.
• Tracked documentation tasks on multiple software-development projects.
• Established style and quality standards for technical content and created company style guide for technical content.
• Created images and diagrams to accompany technical content.

Spreading the word about configuration auditing and Netwrix through writing, blogs, social media, and in-person events, as necessary.

• As Exchange Server SME, acquired articles for publication on Exchange Server and related communications topics, and built personal and publication brand within the space. Edited articles and worked with authors on.
• Wrote / blogged regularly for print and websites, using Google Analytics and SEO best practices to ensure best page positioning and high page views.
• Acquired articles and worked with authors/experts to ensure articles were ready for editing.
• Participated in social media channels and in-person events such as conferences to improve personal brand and publication visibility.
• Promoted consistent writing across the websites through regular content meetings; trained editorial staff to meet style and quality expectations.
• Ran a weekly blog / news meeting with editorial staff to focus efforts on better and more consistent writing across the websites

• Edited assigned articles, working with authors on revisions, and proofing typeset pages
• Wrote news and product reviews regularly in assigned subject areas for print and websites
• Edited and launched a weekly email newsletter
• Participated in social media channels as well as conferences and other in-person events to improve personal brand and publication visibility
• Collaborated with ad sales, circulation, and production departments as necessary

• Edited assigned articles, worked with authors on revisions, and proofed typeset pages
• Established and met personal deadlines for monthly editorial cycle
• Edited and launched a weekly email newsletter and three monthly email newsletters
• Collaborated with ad sales, circulation, and production departments as necessary

• Edited assigned articles, worked with authors on revisions, and proofed typeset pages
• Established and met personal deadlines for monthly editorial cycle
• Edited and launched a weekly email newsletter and three monthly email newsletters
• Proofed digital editions of publications for correct functionality
• Formatted articles for the production department

• As an editorial associate for NCTE's English Journal, I was responsible for:
• proofreading and copy editing manuscripts for publication
• managing reviewer database and assigning manuscripts to reviewers
• programming, updating, and maintaining website
• preparing graphics and figures for print
• typesetting article extensions for website

Colorado State University, Fort Collins, Colorado

• Responsible for
• copy editing fiction, nonfiction, and poetry manuscripts
• typesetting for Colorado Review, a national literary journal
• reading and evaluating manuscripts submitted for publication
• creating and maintaining tracking databases
• training and supervising of interns in daily operations

Master Of Fine Arts, Creative Writing

Bachelor Of Arts, English