- Create detailed reports outlining event planning progress, timelines, budgets, and other relevant information.- Collaborate with clients to identify their goals and expectations.- Oversee event logistics, venue scheduling and accommodations.- Organize event facility, food and beverage selections and audio-visual arrangements.- Lead site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.- Develop diagrams and floor plans with event setup requirements.- Provide on-site support during the day of the event including problem solving if necessary.- Produce contracts and invoices for events and monitored fee collection.

- Perform pre-game inspections and set up of equipment and facilities to ensure proper functioning. - Respond quickly to guest inquiries, complaints, and feedback in a professional manner.- Collaborate with other staff members to ensure smooth execution of all game day operations tasks.- Serve guests with enthusiastic, helpful demeanor to promote positive, memorable experiences that foster future visits.

- Responsible for implementation and manage War Memorial Beer Garden, Milwaukee Oktoberfest and various special events: Liberty Heights Park Ice Rink, Santa Rampage, Muller Fasching Verien, etc.- Ensure effective communication between vendors and suppliers before, during and after the event.- Provide communication leadership and expertise in areas of product marketing, revenue growth, media, customer relations and brand management.- Hired, trained and supervised volunteers and support staff required for events.- Supervised staff members and provided on-site support and management during events.- Assist in managing social media accounts.- Conduct post-event evaluations to measure success of each event against objectives set forth by team.

- Productive relationship builder; articulate and create solutions for customer needs in a timely fashion.- Implemented digital filing solution that improved records management and customer follow-up processes.- Assisted in employee training, planning and directing workload with project/change management.- Worked closely with supervisors to ensure that tasks were completed according to company standards.- Contributed ideas on how to improve processes related to customer service delivery.

- Developed new routines with an emphasis on creativity and expression.- Created innovative combinations that combined elements from different genres.- Assisted in teaching classes at local studios or community centers when needed.- Participated in showcases or competitions to demonstrate technical ability and talent.

- Developed an on-campus crowdsourcing event. - Hired and managed a team of leaders to assist and encourage new students to the University. - Collaborated with the Assistant Dean of Students on event logistics.