Chris Black Email & Phone Number

Gilbertsville, Pa, Us

Santa Barbara, California, Us

Xurrent is transforming service management for the modern enterprise.The Xurrent platform seamlessly connects teams to optimize IT service management through its AI-forward, service-oriented, and multi-tenant SaaS architecture. It automates cross-functional workflows, enabling frictionless service delivery that significantly enhances business outcomes. Xurrent is designed to be Easy, Advanced, and Complete. Hundreds of organizations worldwide trust Xurrent to elevate their Enterprise Service Management. In 2023, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms. For more information, visit www.xurrent.com

Chicago, Illinois, Us

Technology-enabled digital disruption is driving change across all industries and aspects of business, whether it’s startups, small and midsize businesses (SMBs) or enterprises. Businesses and IT departments are therefore now, more than ever, inextricably linked and facing increasing pressures to continuously innovate while maintaining operational stability and reducing costs. Our extensive services portfolio, built up over two decades, enables CDI-certified professionals to consistently and repeatedly deliver high-quality services that help our clients address their key business and IT challenges no matter the size, stage or scale.Ranging from Advisory Services that provide business consulting expertise to define a holistic strategy across people, process and technology, to Professional Services that provide wide-ranging technology consulting expertise across Data Center, Cloud & DevOps and Workforce Productivity, and Managed Cloud Services that enable our clients to focus on their core business activities, growth and innovation.

Bethlehem, Pennsylvania, Us

FlyFit is a loyalty and experiential rewards company that motivates and encourages people to participate in making better choices for healthier lifestyles. FlyFit has developed a simple way to facilitate behavior modification and encourage active participation in physical activity. We power motivation by providing experiential rewards such as frequent flier miles through a major airline partnership and other redemption partners.FlyFit has designed the latest mobile loyalty and rewards technology platform and secured a relationship with one of the top airlines in the country. The technology includes: cloud technology, and smart phone applications for iPhone and Android to automatically detect, track motion and time spent on physical activity.

Havertown, Pennsylvania, Us

DecisionOne provides IT Infrastructure Services that achieve superior business results, through leveraged engineered services. We offer full IT lifecycle solutions to assess, design, implement and operate technology infrastructure. Our integrated onsite, remote and logistics capabilities provide a turn-key solution to ensure systems performance, client satisfaction and service quality. We support multi-vendor IT environments ranging from the data center to specialized IT equipment.

As a member of the Sr. Management Team, responsible for creating, cascading and achieving annual goals with a focus on delivering financial results, achieving operational excellence, measuring and improving client satisfaction, delivering on strategic initiatives, strengthening the overall organization, expanding our quality management system framework, and enhancing our overall compliance, ethics and employee development efforts. Responsible for all technology services in 170,000 square foot of the state of the art data centers including servers, operating system, virtualization efforts, storage, networking and applications. Responsible for all service defining, SLA metrics; service costing and service execution with a focus of continuous process improvement, operational efficiencies and cost reduction. Responsible for over 4 million dollars of CapX budget, over 2 million dollars in OpX and contract negotiations. Responsible for hiring, training and developing a Level 3 Engineering Architect & Design staff, Level 2 Engineers and Administrators, multiple 24 x 7 Network Operations, 24 x 7 Enterprise Operations, Customer Service and inside Sales Engineering support staff.

Us

Design, install, maintain and monitor all WAN and LAN Infrastructure across the continental US. Design and build all network servers and services, including Active Directory, Multiple Site/Multiple Forest Exchange 2000 System, SQL Server and Web Servers. Provide Leadership for a team of network administrators as well provided technical leadership and guidance in all phases of TCD IT projects. Create manage and maintain budgets, policies and procedures. Conduct security evaluations including, the design, installation, and maintenance of all security systems.Increased overall network capacity by 40x, reducing monthly operating costs by 300% and an 11-month ROI.Implemented a Hybrid TDM/VoIP phone system, reducing operational costs while integrating multiple locations.Relocated the production data center under budget and 2 months ahead of schedule.Leveraged technology to complete 9 mergers and acquisitions all within the time frames required.

Responsible for developing new offerings.Accomplishment