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Chris is an experienced technology leader with an extensive background in network & communications, hybrid, multi-cloud and on-premises data center operations with a focus on the effect of the effect within managing an IT Operation and the processes that drive outcomes. Chris has over 30 years of experience working for technology integrators, service providers and Enterprise Data Center organizations. Chris started his technology career – on a helpdesk answering phones helping clients with computer or network issues. From there Chris eventually became a Sr. Network Architect and CTO of a regional Data Center provider responsible for all IT aspects of Hundreds of client infrastructure. Prior to joining CDI, Chris was a partner and founder of HA Inc. and served as the CTO / CISO of the Managed Services Division. He now serves in the Office of the CTO as the Divisional CTO serving all MITO Services. He leads operational transformation programs that span multiple disciplines, all of which require extensive integration with customer’s people, process, and technology infrastructures. He has experience leading these complex programs for both service providers and large enterprise customers in the Financial Services, Healthcare, Telecommunications, and Oil & Gas industries around the world.
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Chief Technology OfficerModernopsGilbertsville, Pa, Us
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Technical AdvisorXurrent Nov 2024 - PresentSanta Barbara, California, UsXurrent is transforming service management for the modern enterprise.The Xurrent platform seamlessly connects teams to optimize IT service management through its AI-forward, service-oriented, and multi-tenant SaaS architecture. It automates cross-functional workflows, enabling frictionless service delivery that significantly enhances business outcomes. Xurrent is designed to be Easy, Advanced, and Complete. Hundreds of organizations worldwide trust Xurrent to elevate their Enterprise Service Management. In 2023, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms. For more information, visit www.xurrent.com -
Independent ConsultantSelf-Employed Jul 2024 - Present
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Divisional Cto Of Modern It Operations / Managed ServicesAhead Sep 2012 - Jun 2024Chicago, Illinois, UsTechnology-enabled digital disruption is driving change across all industries and aspects of business, whether it’s startups, small and midsize businesses (SMBs) or enterprises. Businesses and IT departments are therefore now, more than ever, inextricably linked and facing increasing pressures to continuously innovate while maintaining operational stability and reducing costs. Our extensive services portfolio, built up over two decades, enables CDI-certified professionals to consistently and repeatedly deliver high-quality services that help our clients address their key business and IT challenges no matter the size, stage or scale.Ranging from Advisory Services that provide business consulting expertise to define a holistic strategy across people, process and technology, to Professional Services that provide wide-ranging technology consulting expertise across Data Center, Cloud & DevOps and Workforce Productivity, and Managed Cloud Services that enable our clients to focus on their core business activities, growth and innovation. -
Interim Cio / Chief ArchitectViddler Aug 2012 - Dec 2013Bethlehem, Pennsylvania, Us -
CioFlyfit May 2012 - Nov 2013FlyFit is a loyalty and experiential rewards company that motivates and encourages people to participate in making better choices for healthier lifestyles. FlyFit has developed a simple way to facilitate behavior modification and encourage active participation in physical activity. We power motivation by providing experiential rewards such as frequent flier miles through a major airline partnership and other redemption partners.FlyFit has designed the latest mobile loyalty and rewards technology platform and secured a relationship with one of the top airlines in the country. The technology includes: cloud technology, and smart phone applications for iPhone and Android to automatically detect, track motion and time spent on physical activity.
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Chief Technology OfficerDecisionone Aug 2011 - Aug 2012Havertown, Pennsylvania, UsDecisionOne provides IT Infrastructure Services that achieve superior business results, through leveraged engineered services. We offer full IT lifecycle solutions to assess, design, implement and operate technology infrastructure. Our integrated onsite, remote and logistics capabilities provide a turn-key solution to ensure systems performance, client satisfaction and service quality. We support multi-vendor IT environments ranging from the data center to specialized IT equipment. -
Chief Technology OfficerDbsi Sep 2004 - Jul 2011As a member of the Sr. Management Team, responsible for creating, cascading and achieving annual goals with a focus on delivering financial results, achieving operational excellence, measuring and improving client satisfaction, delivering on strategic initiatives, strengthening the overall organization, expanding our quality management system framework, and enhancing our overall compliance, ethics and employee development efforts. Responsible for all technology services in 170,000 square foot of the state of the art data centers including servers, operating system, virtualization efforts, storage, networking and applications. Responsible for all service defining, SLA metrics; service costing and service execution with a focus of continuous process improvement, operational efficiencies and cost reduction. Responsible for over 4 million dollars of CapX budget, over 2 million dollars in OpX and contract negotiations. Responsible for hiring, training and developing a Level 3 Engineering Architect & Design staff, Level 2 Engineers and Administrators, multiple 24 x 7 Network Operations, 24 x 7 Enterprise Operations, Customer Service and inside Sales Engineering support staff.
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Sr. Network & Security EngineerTranscontinental Direct Feb 1997 - Sep 2004UsDesign, install, maintain and monitor all WAN and LAN Infrastructure across the continental US. Design and build all network servers and services, including Active Directory, Multiple Site/Multiple Forest Exchange 2000 System, SQL Server and Web Servers. Provide Leadership for a team of network administrators as well provided technical leadership and guidance in all phases of TCD IT projects. Create manage and maintain budgets, policies and procedures. Conduct security evaluations including, the design, installation, and maintenance of all security systems.Increased overall network capacity by 40x, reducing monthly operating costs by 300% and an 11-month ROI.Implemented a Hybrid TDM/VoIP phone system, reducing operational costs while integrating multiple locations.Relocated the production data center under budget and 2 months ahead of schedule.Leveraged technology to complete 9 mergers and acquisitions all within the time frames required. -
E4 - SpecialistUs Army Reserves Jan 1993 - Aug 1997
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Network AdministratorHodges Technology Feb 1995 - Feb 1997Responsible for developing new offerings.Accomplishment
Chris Black Skills
Chris Black Education Details
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Slippery Rock University Of Pennsylvania
Frequently Asked Questions about Chris Black
What company does Chris Black work for?
Chris Black works for Modernops
What is Chris Black's role at the current company?
Chris Black's current role is Chief Technology Officer.
What is Chris Black's email address?
Chris Black's email address is cb****@****ail.com
What is Chris Black's direct phone number?
Chris Black's direct phone number is +148495*****
What schools did Chris Black attend?
Chris Black attended Slippery Rock University Of Pennsylvania.
What skills is Chris Black known for?
Chris Black has skills like Data Center, Cloud Computing, It Management, Virtualization, Itil, Security, It Operations, Networking, Disaster Recovery, Network Administration, Network Architecture, Vendor Management.
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