Samantha Blackmer Email & Phone Number

Colorado Springs, Colorado Area

• Adhere to a strict schedule of cleanliness and bar maintenance• Work as a cohesive unit with other members of staff• Maintain knowledge of beer and whisky selections• Serve as the key member of bar team with cocktail experience• Manage time for specific menu layout • Detail and stock daily

Santana Row

• Welcome and ensure guests receive personalized service and attention • Take accurate orders while maximizing sales• Perform in a high-pressure environment• Mix and serve alcoholic beverages according to recipes and procedures• Knowledge of over 130 beer selections, cocktail menu, wine selections and food menu• Responsible for opening and closing tasks• Monitor and maintain cleanliness of work areas, bar tops, floors and line equipment• Resolve complaints, ensure satisfaction and communicate with management • Work extensively with all levels of staff and management • Train new hires, enforcing corporate standards

• Delivered quality food and beverage service to guests • Knowledge of mixed drinks, wine and beer• Created seasonal and daily special menus • Maintained daily and monthly inventories in conjunction with sales reports• Managed and reviewed daily and monthly tasks of team members • Developed a procedures and training manual for all new hires• Ensured guest satisfaction and directly addressed any concerns• Reviewed staff complaints and communicated with management