Robin Black Email & Phone Number

For nearly a decade, I have led successful healthcare searches for organizations across the nation. With both sales and customer service in my background, I bring many years of healthcare recruiting experience developing excellent relationships with my clients and candidates. I am successful in my career because I have a strong work ethic, energetic.

As VP & Sr. Executive Healthcare Recruiter of our Springfield office, I enjoyed my ability to enhance the healthcare community with specialized staff. I led successful searches across the nation, East coast, Carolinas and GA. I have recruited across virtually all disciplines in healthcare. I also relocated individuals from NM to PA, from IL to SC and from.

Chicopee, MA

Distributor of a wide array of products to a customer base consisting largely of convenience stores. As the Customer Service Manager, my responsibilities were to oversee the Customer Service Reps, making sure they were entering customer orders correctly and in a timely manner as well as correct any issues a customer may have with their received order.

South Hadley, MA

Solely responsible for specific customer accounts, I worked closely with salespersons to assure customer satisfaction as well as communicated with customers via telephone, fax and email in a fast paced office environment entering all orders in a timely manner to assure prompt shipments and expedite when necessary.I processed salesperson or customer.

Chicopee, MA

Bay State Records Service Centers warehoused hospital patient records as well as lawyer client records to name a couple.I prioritized the daily functions and work flow of a fast paced office as well as assured that all orders received via fax, telephone, email and web server were entered, retrieved and delivered in a timely and efficient manner by the.

Holyoke, MA

• Quoted to current and potential clients paper products and maintained accurate price lists
• Entered and verified customer orders that were received via fax and telephone
• Extensive interdepartmental contact throughout the company to expedite orders
• Maintained contact with local and national sales persons to improve customer relations
• Utilized superior customer service skills to create and maintain customer loyalty
• Credited customer accounts when necessary and answered any and all customer inquiries