Sam Black Email & Phone Number

Newquay, Gb

England, United Kingdom

London, United Kingdom

• Responsibility for planning, facilitating and implementing the Network Mobilisation Project within the Recommissioning Programme. • Project to ensure the successful roll out of new national contracts followed by management of the newly embedded Supply Chain delivering across London.• Cross-functional internal and external stakeholder engagement to ensure implementation was delivered in line with contractual requirements across a diverse network of partners spanning multiple… Show more • Responsibility for planning, facilitating and implementing the Network Mobilisation Project within the Recommissioning Programme. • Project to ensure the successful roll out of new national contracts followed by management of the newly embedded Supply Chain delivering across London.• Cross-functional internal and external stakeholder engagement to ensure implementation was delivered in line with contractual requirements across a diverse network of partners spanning multiple geographies.• Significant change management as NCS moved from the implementation phase to BAU.• Performance and Supply Chain management of partners delivering the new contracts. Show less

London, England, United Kingdom

• Full responsibility for the Supply Chain that made up 45% of the newly procured Work & Health contract for the Local London Partnership (£36 million contract value).• Ensured all 8 end-to-end Delivery Partners were successfully onboarded and achieved service commencement on time and against contractual requirements. • Continuous performance management of the contract, which has included partner terminations where appropriate.• Responsibility for creating the performance management… Show more • Full responsibility for the Supply Chain that made up 45% of the newly procured Work & Health contract for the Local London Partnership (£36 million contract value).• Ensured all 8 end-to-end Delivery Partners were successfully onboarded and achieved service commencement on time and against contractual requirements. • Continuous performance management of the contract, which has included partner terminations where appropriate.• Responsibility for creating the performance management framework, implementing performance improvement measures, completing staff training, sharing best practice, reporting to the commissioning body, completing financial reviews and negotiating contractual delivery splits.Achievements: Awarded ‘Excellent’ accreditation in the Merlin Standard assessments (Excellence in Supply Chain Management accreditation).Work Programme West London (April 17 – Jan 18)• Responsible for the performance and contractual management of the end to end delivery partners who accounted for 50% of the Work Programme delivery in CPA3 (West London). • Advised on best practise and focused on raising quality of delivery and performance.• Performance managed the partners, identifying underperformance and establishing robust performance improvement plans to support their development. • Adept in communicating to all levels; from front line staff through to directors. I worked as the single point of contact between partners, internal services and external stakeholders, including the Department for Work & Pensions. • Quarterly financial planning, forecasting and reporting. Regular presentations to directors and the Commissioning body. Short, mid and long term planning and change management. • Collaborative working with bid teams on new business opportunities. Key Achievement: Successfully increased the quality of service levels to the highest audit ratings of any region across the business, with 5 of 7 sites recording 90%+ strong audit results. Show less

London, England, United Kingdom

• Responsible for the direct delivery operations of the region (CPA3, West London). • Ensured all five delivery centres met performance, quality compliance and fiscal expectations. • Developed stakeholder partnerships, completed performance and data analysis, ensured continuous performance management, represented the company in contract package reviews with the DWP and delivered ongoing professional development to members of staff. • Full line management responsibilities, including… Show more • Responsible for the direct delivery operations of the region (CPA3, West London). • Ensured all five delivery centres met performance, quality compliance and fiscal expectations. • Developed stakeholder partnerships, completed performance and data analysis, ensured continuous performance management, represented the company in contract package reviews with the DWP and delivered ongoing professional development to members of staff. • Full line management responsibilities, including recruitment and retention of staff.Key Achievement: MAXIMUS became the top performing Work Programme Provider in the region and achieved their highest league table rankings to date whilst I was in role. Show less

Berkshire, Buckinghamshire, Oxfordshire & Hampshire (Cpa9)

• Secondment as Regional Manager for CPA9 (Berkshire, Buckinghamshire, Oxfordshire and Hampshire)• Line managed the Business Managers across 8 centres with over 80 members of staff working on the contract. Focussed on driving sustained high performance and quality of delivery in accordance with the Work Programme contract, business priorities and organisational culture and values. Key Achievement: Achieved all performance targets for the region over the secondment

Reading, United Kingdom

• Responsible for all aspects of the day to day running of a large Welfare to Work centre. • Line managed 12 members of staff with 1500+ service users. • Setting the tone and culture of the team, driving performance, ensuring profit margins were maintained, adhering to KPIs & MPLs, liaising with stakeholders, staff development, performance management, customer complaints, compliance management, auditing. Key Achievement: I was nominated for both the Employee of the Year and… Show more • Responsible for all aspects of the day to day running of a large Welfare to Work centre. • Line managed 12 members of staff with 1500+ service users. • Setting the tone and culture of the team, driving performance, ensuring profit margins were maintained, adhering to KPIs & MPLs, liaising with stakeholders, staff development, performance management, customer complaints, compliance management, auditing. Key Achievement: I was nominated for both the Employee of the Year and Business Manager of the Year award at the company conference. Show less

• Established and grew the Compulsory Education Sector. Business Development.• Sourcing, identifying and assessing candidates. Reviewing CVs and conducting interviews. Negotiating salaries, charges, profit margins.

• Variety of positions over 4 years before, during and after university. Roles briefly included: Teaching PE lessons, working in a busy school reception, coaching a multitude of sports and supporting special educational needs students.