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I am an experienced, innovative, and results-driven SENIOR EXECUTIVE with extensive experience building repeatable success in revenue and business growth through expert, compliant call center development and management.How do I do this?First, I am skilled in building highly knowledgeable, cross-functional teams. I provide exemplary leadership and guidance through periods of significant, rapid growth and organizational change.Second, I set quality targets and productivity goals. With a commitment to data-driven decision making and strategic planning, I lead my team in analyzing data and providing the agile process improvements needed to meet business objectives.Finally, I use my executive management expertise and in-depth understanding of business development to inspire energetic, diverse, engaging work environments.
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Founder And Co-OwnerWestern VerifyDraper, Ut, Us -
Founder & Co-OwnerWestern Verify Apr 2017 - PresentSouth Jordan, Utah, UsWestern Reporting is a full-service background screening company offering a extensive selection of services catering specifically to pre-employment and property management screening needs. -
Managing OwnerApollo Partners, Llc Jun 2019 - Sep 2023Draper, Utah, UsApollo Health Group owns state-of-the-art functional clinical testing facilities that provide a complete range of tests for diagnosis, screening, or evaluation of diseases and health & wellness conditions. We are certified under the federal government’s Clinical Laboratory Improvement Amendments (CLIA) and Commission on Office Laboratory Accreditation (COLA). We operate in compliance with all governmental and state regulations. We use cutting-edge diagnostic methodology and technology, including the newest trends in genetic and molecular biology. #genetictesting #ngs #referencelab #sendouts #apollogenetics #helth and wellness -
Executive Vice President Of Member ServicesUpwell Health Jan 2008 - Apr 2018South Jordan, Ut, UsProvided expert, data-driven, strategic business development planning for online health and wellness company experiencing rapid growth and significant change. Realized $154M in revenue growth by building industry-leading inbound/outbound facility and call center sales team. Set targets, managed productivity metrics, and developed/implemented continual process improvements to enhance inside/commercial media sales capabilities. Oversaw development of compliance protocols and established independent compliance team.• Built inside sales organization from 10 call center reps to over large call center with 500+ knowledgeable, highly trained, and competent employees in 5 years.• Cut lead costs $400K monthly ($1.2M to $800K) by building a sophisticated, metric-driven mix of lead generation and lead verification sources. • Increased commercial sales to pharmaceutical companies from $1.7M to $2M.• Oversaw staff/resource allocation to handle 120K calls per day with conversion per lead rate of 30%.• Increased customer retention 100% over competitor average.• Maintained 95% compliance rating by utilizing targeted phone scripting, comprehensive HIPAA/FTC compliance training, and IVR (interactive voice recording) implementation during required opt-ins.• Expanded customer base from 79,643 to 134, 929 in 3 years.• Developed a career path for superior employees from call center to supervisory and managerial positions throughout the company.• Named 1 of 10 CXOs of the Year by Utah Business Magazine in 2016. -
National Sales DirectorBeiersdorf Apr 2001 - Jan 2008Hamburg, DeManaged all food, drug and wholesale accounts with a revenue of $79M for Germany-based global skincare product leader. Oversaw accounts for Walgreens, Longs, Kroger, Safeway, Albertson’s, HEB, Publix, Duane Reade, and Super Valu.• Drove revenue growth and consistently finished in top 2 producing divisions annually by assembling strong promotional packages.• Successfully launched and built new product lines such as Nivea, Nivea Visage, and Eucerin Skin Care.• Supervised work of 12 national account managers.• Awarded National Director of the Year in 2003, 2004, and 2007. -
National Accounts ManagerPfizer (Wyeth Consumer Health) Jun 1995 - Mar 2001Created and implemented annual operating plans complete with strategic business development initiatives that enhanced product awareness and increased sales volume through strategic advertising programs, product promotions, and new product launches. Integrated a front-end check stand display program at Albertson’s that represented $1M in annual sales.• Managed national accounts for Albertson’s and American Stores which represented $36M in revenue.• Named national accounts manager of the year in 1996, 1997, and 1998.
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District Sales ManagerLederle 1991 - 1995• Managed business development for western district (Northern California, Nevada, Colorado, and Hawaii) with $36M annual revenue.• Supervised 5 territory managers, 3 brokers, and 4 merchandisers.
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Field DirectorProcter & Gamble 1986 - 1991Cincinnati, Ohio, Us• Managed top 4 food chain accounts in greater Los Angeles area.
Blaine Smith Skills
Blaine Smith Education Details
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University Of UtahB.S. Business Economics -
University Of PhoenixBusiness Administration
Frequently Asked Questions about Blaine Smith
What company does Blaine Smith work for?
Blaine Smith works for Western Verify
What is Blaine Smith's role at the current company?
Blaine Smith's current role is Founder and Co-Owner.
What is Blaine Smith's email address?
Blaine Smith's email address is bc****@****cox.net
What is Blaine Smith's direct phone number?
Blaine Smith's direct phone number is +180169*****
What schools did Blaine Smith attend?
Blaine Smith attended University Of Utah, University Of Phoenix.
What skills is Blaine Smith known for?
Blaine Smith has skills like Strategy, Management, Leadership, Business Development, Marketing, Sales, Competitive Analysis, Marketing Strategy, Sales Operations, New Business Development, Strategic Planning, Product Marketing.
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