Sharing new brands and products to the consumerBuilding brand awareness. Working with large liquor bands: Fireball, Jim beam, Deep Eddy's Vodka, Pearl, Knobb creek, Cruzan, Blue chair bay, Casa amigos, Effen, Not your fathers, Serpent bite, Sailor Jerry, Bookers, and many more. Samplings and tastings for various products and brands. Promotions at bars, events, and trade shows.

Paychex, Inc. is a recognized leader in the payroll, human resource, and benefits outsourcing industry, with a steadfast commitment to success and a record of achievement that continues a tradition of delivering excellence.The company was founded in 1971 by B. Thomas Golisano with just $3,000 and a good idea – to make payroll outsourcing easy and affordable for small businesses. From those early days with just one employee, Paychex now has more than 12,000 employees serving more than half a million small- to medium-sized businesses nationwide.As a Client Services Supervisor for Paychex, I currently direct 8 Payroll Specialist to process payroll for our small to medium sized clients in the Indianapolis region. My responsibility it to coach and lead my team to ensure and maintain a positive image with clients while providing quality client service. I assist the Branch Manager in development of branch goals and improvement strategies to help bring our company to the next level. As a Client Services Supervisor for Paychex, I oversee 8 Payroll Specialist that currently support (list specific markets) area and assist them with providing quality client service. I provide leadership and technical advice on multiple products lines in order to resolve problems. Manage a team of awesome employees to become the best payroll specialist they can be. Manage daily management tasks, client escalations, customer service support, team building and interviews. Manage employees in the office and remote. Conduct one on ones, team meeting, and making sure team meets Paychex standards and SLA times.

Payroll specialist account representative for over 300 accounts. Creating resolutions for tax notice issues, amendments and general payroll processing. Daily operations fax, email, inbounds hand outbound calls. Followed leadership path and completion of certified mentor program. Achieving high customer survey scores and customer satisfaction.

Schedule arriving and departing aircraft, and organize for fueling and maintenance services Assist passengers and pilots with accommodations and requestsManage invoices, payments and other billing needs Contribute to expanding client baseMonthly recurring revenue and accounting organization.Maintain and succeed sales goals in jet fuel and FBO products and servicesDaily Office Maintenance and OperationsCustomer inquiries, outbound and inbound phone callsEfficient in Microsoft Office, Word, PowerPoint, Excel, and QuickBooks

Led team huddles and advocated to consistently reach sales goals on a day to day basis.Stocked and organized sales floor, back-office, and cash wrap.Awarded best customer service by managing customer discrepancies in a timely and professional manner.Assisted management with company goals and customer requestsCustomer service, training of new employees, and store operationsCreated innovative ways to run store operations.