Blair Canedy Email and Phone Number

- Selected as a 2022 Eagle Award winner for displaying an ideal attitude based upon Company Values, and take safety, cooperation, leadership, and the client experience into consideration- Optimize commercial and residential schedules for 20 technicians to ensure accurate and essential duties are performed- Field email and telephone inquiries for more than 50 customers daily, identify solutions to resolve conflicts, and ensure a five-star customer experience

Awarded Star Moment Award for outstanding work in the Division of Student Affairs 2020• Design and execute approximately 5 multiple-hour service projects annually, with a total budget of approximately $5,000• Follow AmeriCorps tracking and reporting methods and participate/plan required days of service activities with program peers• Recruit student volunteers (25-300 per event) for service projects • Orient, supervise, closely mentor, and consistently train three Student Leaders in Community Engagement • Assess program effectiveness, successful meeting of learning outcomes, and overall satisfaction by analyzing survey data from community partners

Awarded Student Manager of the Year for the 2017-2018 academic yearNamed Student Employee of the Year for the 2016-2017 academic year• Cultivate week by week schedule for 13 employees• Meet with each employee every month for continued training and strengthening relationship with a commitment to team building• Assist in developing staff meeting agendas including leading icebreakers and team building exercises

Awarded the Outstanding Customer Service Award for the 2015-2016 school year • Demonstrate exceptional customer service skills• Handle issues that arise with patrons by answering their questions and phone calls• Develop organizational skills by monitoring lost and found items • Named Employee of the Month for February 2016

Actively listen and take diligent notes during appointment times to craft follow up documentation Assist with Foreclosure pre-mediation for McLean County taking appointments and ensuring lenders complete their packets

• Serve as a peer mentor to six students slated to graduate in December 2020• Present workshops for Project RISE participants on various topics such as “True Colors and Group Membership” and the “Social Change Model of Leadership”• Cultivate a virtual sense of belonging by hosting socials for mentees as well as for LGBTQ+ individuals in Project RISE

• Develop a 2-year marketing plan and timeline of tasks to increase membership in the Student Alumni Association.• Benchmark other university alumni relations programs related to student engagement.• Examine current practices at UNT and make recommendations for future programming focused on student engagement.

Community Navigators (Promotores) is a model of service delivery that was most recently used in the Affordable Care Act enrollment process.  They are community members who receive specialized training in immigration matters to be able to effectively be a referral source and/or a service provider for immigrants.   They are educators, health care workers, advocates, interpreters, social service providers, students.  The Internship Project offers a 10-module training which covers topics such as Immigration 101, forms of immigration relief, avoiding unauthorized practice of law, identifying legal help, and reporting victimization.  A shorter training is available to become primarily a referral source rather than offering direct service. (http://www.immigrationproject.org/volunteer/volunteer-opportunities/) Community Navigators help with workshops, appointments, and assist clients with documents and questionnaires. All of this is to quicken the application processes. There are 5 main roles that volunteers can get involved in: 1) Ask a Navigator: You will familiarize yourself with documents that clients need for their cases, attend clinic consultations and/or meet with individuals to answer questions. 2) Community Speakers: You will be trained to give presentations on basic immigration law and the Immigration Project. 3) Workshop Assistant: You will be trained to fill out common forms, and assist clients one-on-one through the citizenship process. 4) Community Engagement: You will welcome clients on clinic days, gather information and discuss contract to clients who are seeking legal representation.  5) Community Assistant: This consists of helping and assisting clients who have to go pick up documents in court, etc.

• Greeted patrons with enthusiasm• Efficiently double-checked all DVDs were scanned and put back out on the floor• Rented out movies quickly to customers while cleaning discs simultaneously• Provided superior customer service by managing the store alone at any given time• Pressed sales of candy, popcorn, and snacks to be in the top 20% of sales for the entire company upon leaving

• Welcomed patrons with enthusiasm • Managed assignment of tables for patrons as well as the carry-out and reservation system• Assisted in other areas of restaurant when needed while helping other servers when needed• Provided superior customer service, managing multiple tables at any given time• Memorized all menu items to assist patrons efficiently