Blair Fraser Email and Phone Number

• Averaging sales of £55,000 (£75,000 over Christmas)• Ensuring staff give great customer service• Training staff to high standards• Supervising day to day task and delegating• Appraising staff• Dealing with customer queries and complaints• Maximising profitability and meeting sales targets• Ensuring compliance with health and safety legislation• Preparing promotional displays and points of saleI have attended various courses to improve my skills. These have included;• Management Skills• Health and Safety• Coaching and Appraisal Skills• Managing Behaviour and Performance• Equality and Diversity• Food Hygiene• Fire Safety