Blair Gardner Email & Phone Number

• Manage product backlogs across applications supporting data delivery and reporting for Northern Trust’s Hedge Fund clients.• Partner with engineering, design, and business teams to prioritize product features, implementing an agile process that delivers 15+ features per quarter.• Support effort to migrate on-premise data to the cloud via Snowflake, improving scalability and reducing costs.• Actively collaborating with technology teams to streamline regression testing, which will result in substantial monthly time savings.• Led a proof of concept for Doc AI integration, automating PDF translation into the Omnium platform to enhance SLA times and reduce manual review risks.• Conduct product showcases and distribute release notes to ensure effective stakeholder communication on new features.

• Led sprint planning, backlog refinement, and user acceptance testing with the development team to ensure timely feature delivery.• Facilitated communication between business and technical teams to align on project goals, timelines, and priorities.• Contributed to product requirements refinement based on market research and user feedback, enhancing usability and customer satisfaction.• Supported functional and regression testing for new product features.

Seattle, Washington

• Led daily operations of an 8-person team, ensuring timely, accurate cost basis reconciliation for 30,000+ domestic and international accounts across multiple custodians.• Improved data delivery by collaborating with custodians and vendors to develop new and enhanced data feeds, reducing unreconciled accounts by 82%• Implemented automation tools for the account grouping process, reducing daily maintenance time from 45 minutes to under 5 minutes.• Centralized team procedures and documentation in Confluence to improve accessibility and consistency.• Directed the migration of all accounts to the SS&C Recon tool, enhancing efficiency and scalability.• Communicated effectively with clients and stakeholders through regular department updates and KPI reporting.

Seattle, Washington

• Collaborated with cross-functional teams to align client needs with Tamarac’s best practices, focusing on service-level agreements, data quality, and client satisfaction.• Supported client onboarding by preparing documentation and ensuring workflows adhered to internal guidelines.• Efficiently managed over 2,000 client service requests in Zendesk, achieving a 99% satisfaction rating.• Worked with management on trend analysis and reporting to proactively address quality issues and reduce client escalations.• Trained associates on data management, client processes, and best practices to strengthen team performance.

Seattle

• Audited and prepared client data in compliance with contract agreements.• Configured custodial interfaces and onboarded new clients onto the Tamarac platform.• Led defect management efforts, including validation, prioritization, and root causeanalysis of service issues.• Collaborated with third-party vendors to ensure successful aggregation of all requiredfinancial data.

San Jose, Ca

• Assigned project to evaluate the profitability of NXP’s 30 largest competitors through in-depth analysis of financial statements.• Built financial models in Excel, strengthening technical and analytical skills.• Gained experience in a global corporate environment, strengthening communication and project management skills.

Los Gatos, California

• Performed market research using Bloomberg.• Supported traders by monitoring positions and managing phone communications.• Assisted in the trade execution process.