Blair Munro Email & Phone Number

Calgary, Alberta, Canada

• Develop and implement governance processes for communications
• Edit and review all web content, social media, op-eds, speeches, and other materials
• Proactively track and manage statistics and data on websites
• Collaborate with research & data, legal and other departments to design communications processes

Calgary, Canada Area

• Developed and applied best practices for writing policies, standards and procedures
• Drove the development of technical writing competency in the organization
• Built, maintained and improved the governing framework of Suncor’s system of administrative controls
• Completed quality and conformance reviews for new and updated governing documents
• Received 2021 Suncor Excellence Award for the Enterprise COVID Pandemic Response project

Calgary, Canada Area

• Designed and implemented fit-for-purpose solutions for the needs of Energy industry clients
• Provided consultancy advice to oil and gas clients regarding their information assets and challenges
• Ensured clients' documentation and information requirements were captured, analyzed and satisfied
• Led a team of engineers and technical writers on all issues of writing style and document development
• Contributed to the development of information management structures and frameworks
• Performed detailed QA reviews of written deliverables

Calgary, Canada Area

• Completed three SAGD facility specifications projects, developing and applying a Word template and editing dozens of specs for each plant to ensure consistency and quality
• Assisted Business Development team with preparation of bid documents
• Edited and formatted all client-facing written technical deliverables (design basis memoranda, project execution plans, construction work packages, etc.)
• Developed and applied a standard template for all QMS policies, procedures and forms
• Wrote executive reports evaluating client programs and providing recommendations
• Developed and delivered training on Microsoft Word, Effective Business Communications and Technical Writing

• Led a team of five technical writers and web specialists
• Owned and edited customer communications in e-mail and online formats (10,000+ readers)
• Responsible for public-facing Support and Downloads website (~5,000 visits per day)
• Scoped and scheduled work for department of 20 writers and graphics specialists
• Managed team’s HR concerns (hiring, promotions, vacations, timesheets, etc.)

• Primary representative for project management; proven performer in a high-pressure role
• Worked closely with management determining policies and procedures
• Developed negotiation and public speaking skills interacting with senior management
• Coordinated complex documentation for bundled and cross-platform product suites
• Presented reports, statistics and metrics for an executive readership

• Led a team of three editors performing substantive edits of several hundred pages each week
• Wrote and edited print and online media
• Owned the Technical Documentation Style Guide
• Liaised with other writing and editing groups (marketing, training, corporate)
• Developed departmental policies, practices and procedures

• Developed comprehensive specifications for the Pipeline Integrity group
• Worked with subject matter experts in the Production Accounting, Exploration, Exploitation, Regulatory and IT departments
• Produced user’s guides, quick references, and other user and technical documents
• Trusted with the most challenging projects
• Mentored new writers

• Promoted from entry level to Sub-Lead, Technical Document Control Team
• Coordinated multi-discipline reviews (squad checks) of all engineering drawings and documents
• Led a team of four document control specialists
• Worked directly with the executive project manager on QA/QC initiatives

Master Of Arts, English

Received highest possible thesis endorsement: “approved with no revisions”; trained in content development and delivery as teaching.

Bachelor Of Arts, English

Dean's List scholar each year of my degree; trained in literary analysis and communications best practices