Blair Delaney Email & Phone Number

In this role I provide effective project management for Healthy Waters capital works. This includes managing multiple professional services contracts across 10 projects with a total value of: $80m+

In this role I provided effective programme management for Healthy Waters capital works. This included collating, assessing and prioritising projects to develop a 1-3 year capital works programme in collaboration with all teams across Healthy Waters. In addition to this I project managed two capital works projects; a culvert upgrade and a stormwater network upgrade – which resulted in $14m worth of assets.

Whakatane

As my Planning and Intelligence role with Whakatāne District Council (below) came to a close due to the completion of a successful recovery mission, I was appointed at the Bay of Plenty Regional Council to assist with the planning and logistics required to repair 520 infrastructure river sites that had been impacted by ex-Cyclone Debbie and Donna. In this role I was responsible for implementing an efficient project tracking system, providing insights and analysis of project status and creating of scopes of works and invoices for each site.

Whakatane, New Zealand

Following ex-Cyclone Debbie and Donna, I contributed to the Whakatāne District Recovery Project in two functions. The first being a Planning and Intelligence role in the initial response phase of the project, which transitioned into a Navigator role that supported flood impacted residents with wrap-around services as the recovery process progressed. My efforts and achievements received a commendation from the Mayor of the Whakatāne District, Tony Bonne.Planning and Intelligence Role: This role required intelligence gathering from various entities throughout the region who were affected by the Cyclones, as well as those assisting with the recovery effort. Such entities included District and Regional Councils, Iwi, local boards, community groups, The Chamber of Commerce, businesses and individuals. I was responsible for prioritising and clearly communicating intelligence at a regional and national level to streamline actions and track recovery progress. Navigator Role: This role focused attention to flood impacted residents throughout the district, predominantly in Edgecumbe. I was responsible for connecting with people who had been displaced from their homes and workplaces - and ensuring they had access to support services and advice to navigate issues such as temporary housing, insurance, mental health and employment interruption.

Whakatane

Whakatāne Ki Mua aimed to understand what people love about the Whakatāne District, their towns and communities. My role was to help them identify a shared vision of the district’s future. At the outset of this role I had begun assessing existing data from community workshops and planning for further engagement. Unfortunately, this project was placed on hold due to the ex-cyclones which lead to the roles mentioned above.https://www.whakatane.com/community-vision

The Warehouse launched a 12-month Nationwide Customer Experience Research Project to better understand the customer’s experience of product quality, availability, price, store facilities and customer service. As Customer Panel Specialist I travelled throughout New Zealand, hosting 50 panels in various regions and reporting data back to key stakeholders. In this role my key responsibilities were to:- Develop a discussion plan with management to determine what the business wants to know and how the panels can be structured to uncover the information.- Brief regional and store managers in the way to best participate in sessions without affecting the authenticity of customer responses.- Identify and recruit participants in store to attend evening sessions.- Facilitate feedback panel attended by 15‐20 people, introduce and set atmosphere for the session, explain topics for discussion and why they’re important to the business. Guide discussion focused on customer’s experience in store and online, probe customers to ensure maximum value from every panel.- Organize facilities, catering, flights, accommodation, transcribing services and participant’s incentive payments within defined annual budget.- Prepare a report following each session to summarize key themes, outcomes and recommendations.

My role in this function was to provide support to the nationwide team of Human Resources Business Partners and the General Manager of People Support. As a team we were supporting New Zealand’s workforce of 8,000 people. A core responsibility of the role was to respond to HR queries from the business regarding policy, process, job descriptions and benefits. In addition to these base responsibilities, I executed the following key projects:Engagement Survey 2013, 2014, 2015:- Project lead of company‐wide IBM Kenexa Engagement Survey designed to determine engagement levels of the 8,000 staff within the business.- Gathered, analysed, and presented findings from the survey to key stakeholders and senior management.Pulse Check Survey 2013, 2014, 2015:- Designed concise interactive survey; ‘Pulse Check’ to quickly assess the well‐being and job satisfaction of staff at six monthly intervals.- Reported key findings to store management, allowing them to better support their staff.Demographics Report:- Researched the demographic makeup of Warehouse staff.- Reported and made recommendations to the business about how to support distinct groups, such as how to better assist our ageing workforce.

Supported the Employment Brand and Recruitment Manager:Phone screening candidatesArranging interviews via SnapHireReference checksGenerating HR metric reports

Auckland, New Zealand

Through AUT's co-op programme I secured an internship with Warehouse StationeryMy role in the HR team was to primarily provide support on employment relations training for our Store Managers nation wide

Bachelor Of Business, Commercial Law

Psychological First Aid Course, Psychology

This course builds knowledge of the psycho social impacts of emergencies and traumatic events and developments skills to help support.

Humanitarian Response To Conflict And Disaster, Humanities/Humanistic Studies

This course from the Harvard Humanitarian Initiative and HarvardX seeks to prepare learners to recognize and analyze emerging challenges.

Education record