I'm tasked with managing fieldwork on high priority trackers/ad-hocs, ensuring consistent project delivery as well as supervising B2B and customer satisfaction fieldwork. Communicating daily with internal and external stakeholders on project status and fieldwork expectations. Organising and leading in-office client meetings, debriefs and office walk-throughs.Analysing response profiles to identify gaps in data collection and readjusting interviewing methodologies/sample controls accordingly to target lagging quotas. Engaging in quality control to ensure reliability of data, as well as adhering to Industry Standards and Compliance requirements by handling highly sensitive and confidential information in a professional and respectful manner. Sense checking questionnaires, providing feedback to clients on any potential issues in code logic, question wording and field implementationReporting to directors daily on cost expenditure and projected costings to facilitate fieldworkCoordination of red flag alerts when a respondent indicates they are at risk of harm, notifying relevant stakeholders with live updates and occasionally organising emergency services.Briefing fellow supervisors, team leaders and interviewers on daily KPIs.Training new intakes on best practice CATI interviewing Training new team leaders and supervisors on project supervision, upskilling in excel and surveycraft Administering performance review interviews and guiding interviewers on professional development pathways. Assisting the qualitative department in cold-call recruitment for focus groups.

My event management duties included; set up, pack down and reset of event rooms and equipment (barriers, sound equipment, scaffolding, table placement, etc.), corporate events coordination, backstage preparation and reset for speakers/artists (green rooms), consulting with clients (times, decoration arrangement bar package details, etc).My Bartending/VIP bartending/Bar Supervisor duties included; mixology and cocktails, cashier duties, stock transfer and cartage, R.S.A., bar upkeep, corporate card set up, bar close and clean, Some of the various venue events I worked: multiple music concerts, weddings, corporate functions, birthdays, RnB Fridays, Wedding Display Open Day, wakes, New Year’s Day Foam Festival, Brisbane Beer Festival, The Eatons Hill Rodeo).

I assisted and coordinated patrons throughout the venue. I monitored entry points and ticket point-of-sales, on field event action and corporate section attendants. I assisted with wrist band distribution, workplace health and safety coordination and crowd control.Some of the events I worked: NRL Games (The Broncos), Soccer Games, Rugby Union Games, Origin Games, Manny vs Horn Welterweight Fight, Large music concerts (Coldplay, Justin Bieber, Paul McCartney, Foo Fighters, Ed Sheeran, etc)

I worked as an all rounder (all-round event logistics staff): preparing meals for staff and volunteers, break roster management, car park allocating and monitoring, logistics management and managing, border/entry control, wrist-banding, cashier and general bar duties.