Blair Gabriele Email & Phone Number

Brooklyn, New York, United States

• Collaborating cross-functionally with business development and sales teams to improve client experience and increase investment, resulting in increase in revenue year over year• Manage portfolio of charity clients, acting as point of contact between client and departments to convey information, ensure understanding, offer creative solutions, and make certain deliverables are completed in accurate, timely manner, meeting deadlines • Manage onboarding process, providing training and support for successful integration of technology to CRM systems and launch of direct marketing campaigns• Stay current on industry trends and best practices, sharing insights and recommendations with partners to help them stay ahead of the curve with stewardship and donor engagement• Analyze data and create progress reports, showcasing success and opportunities in relation to sales targets and KPIs• Deliver outstanding service with strong interpersonal skills and emotional intelligence to maintain and extend relationships for long term partnership

Chicago, Il

• Managed sales representative onboarding for this leading global outsourced B2B, B2C, and retail sales and marketing provider.• Responsible for developing and implementing policies and procedures to accurately and efficiently monitor screening of contracted personnel.• Collaborated with system engineers and business users to implement new automation processes to increase efficiency within proprietary CRM.

Greater Chicago Area

• Managed a portfolio of key accounts, exceeding sales targets and ensuring high levels of customer satisfaction.• Developed and implemented customer success strategies and processes to improve client engagement and increase customer lifetime value.• Analyzed sales data to identify areas of improvement and implemented changes to streamline work flows and improve efficiency.

Silver Spring, Maryland

• Managed the day-to-day administrative operations of the office, including scheduling meetings, maintaining files, and processing invoices.• Assisted in the preparation of reports, presentations, and other documents, ensuring accuracy and timeliness of delivery.• Conducted research and analyzed data to support decision-making and identify areas for improvement.