Name Stories is a DTC ecommerce business, publishing a catalog of original art that combines design and typography with written work showcasing etymologies for over 4000 of the most popular names in the U.S. With an emphasis on quality and sustainability, framed and unframed prints are designed for personalization and made to order in the U.S. After leading the design and launch of the website on Shopify, I managed operations to provide an exceptional end-to-end customer experience including on-demand production and order fulfillment and customer service. I was also responsible for finance, budgeting, and accounting. Serving tens of thousands of happy customers annually, we achieved a multi-million dollar run rate in our third full year of operations.

With a focus on go-to-market strategy and execution, I work with innovative companies and entrepreneurs including:JustAnswer is a marketplace of independent experts who answer questions and provide services to consumers and small business customers by email, phone, and chat. I worked on the rollout of a chatbot across key verticals, using natural language processing to automate text-based conversations and connect customers with suitable experts.Rockaway Capital is a diversified company based in Prague, Czech Republic that runs a portfolio of businesses making it one of the largest online retailers in the Central/Eastern European market. I advised Rockaway’s management team and portfolio companies in a variety of areas involving investments and go-to market strategy, notably marketing and data strategy in connection with its successful 2016 acquisition of a portfolio of online shopping properties with hundreds of millions in annual revenue.

An early leader in programmatic display advertising solutions with a focus on online retail and DTC ecommerce, providing managed services and a subscription-based SaaS offering. I led the company to profitability and sold it to Sellpoints, a leader in channel marketing solutions for top online retailers and the brands that sell through them. I joined Sellpoints to integrate the teams and operations and launch the company's programmatic advertising business, including the release of a new product designed for Sellpoints customers.

Publicly held company with a consumer marketplace business unit (B2C) and a SaaS business unit (B2B) providing customer service/engagement solutions to large and mid-sized enterprises. I was recruited by the CEO to lead marketing and business development in a turnaround situation for its consumer marketplace business (B2C), leading an international team and executing a plan that delivered growth within 12 months of joining.

I started QAOnDemand with two partners and seed capital. QAOnDemand is a self-service, elastic staffing solution, specialized for software testing - "Service as Software" was the vision. After releasing an early version of our product, I signed up beta customers and sold the business to a strategic partner.

FixYa offers crowdsourced solutions combined with premium services for product repair and support. As a member of the management team, I managed efforts across Product, Marketing, and Business Development to grow the Premium Services business.

Diversified business combining online Yellow Pages, e-commerce, and people search. After AT&T Interactive (Yellowpages.com, YP) acquired Ingenio, I stayed on in my role as GM of the Ingenio business (B2C marketplace) and also took on responsibility for AT&T's People Search business, responsible for ~$100MM in total annual revenue.

Backed by Benchmark Capital, eBay, and others, Ingenio was founded in 1999 as a marketplace for services (B2C and SMB), providing on-demand access to independent experts on a variety of subjects including tech help, taxes, and counseling. I was a member of the team that launched the business and proved the model, scaling operations as GM and growing to $100MM+ in annual revenue, and serving on the management team through its acquisition by AT&T.

Publicly held professional services company providing software development, design, and strategy consulting to mid-market and large enterprise customers. After USWeb acquired XCom, I led sales and business development efforts for a top regional practice through the company's IPO.

Founding employee in bootstrapped start-up that provided software development and creative services to small/mid-sized corporate clients building websites and applications, I managed sales and account teams leading to successful acquisition by USWeb pre-IPO.

Developed course curriculum and instructed students in Spanish language. At the time, Mid-Pen specialized in working with at-risk youth.