Blair Johnson Email & Phone Number

Tulsa, Ok, Us

Jacksonville, Fl, Us

Promoted to lead operations across 3-state region, overseeing team of 600 direct union employees, salaried managers, and 300 dotted-line reports. Drive operational efficiency while ensuring regulatory compliance and fostering continuous improvement in high-volume logistics and transportation environments. Focus on areas including Ohio River and Pittsburgh service corridors, developing strong relationships to support quality and process improvement initiatives.• Collaborated with cross-functional teams to implement tablet-based systems, replacing outdated hardware and enhancing operational efficiency while contributing to long-term technology planning and staffing improvements across the organization• Led $40M infrastructure project that transformed operations, doubling productivity and achieving significant cost savings by optimizing existing resources and processes at Cumberland facility.SKILLS Resource ManagementProcess OptimizationTechnology PlanningStrategic OperationsCost Savings

Jacksonville, Fl, Us

Moved into director role to manage team of 400 employees, including 18 operations managers and 5 support managers, Ensured efficient execution of terminal and line-of-road operations. Oversaw intermodal, auto loading, and high-volume interchange facilities, driving business growth and operational excellence across territory.• Accelerated annual revenue to $510M by building strategic partnerships and driving business development initiatives while securing additional $25M through territory growth and optimizing terminal operations to support 150+ customers.• Achieved $6M in annual cost reductions by eliminating operational constraints, improving service metrics, and transforming workplace culture, leading to industry recognition and consistent year-over-year improvements in performance.SKILLS Cross-Functional LeadershipPerformance ImprovementsLine-of-Road OperationsBusiness DevelopmentPartnerships

Jacksonville, Fl, Us

Oversaw 300+ exempt and non-exempt team members as Head of West Michigan Operations, leading cross-functional teams in terminal and line-of-road operations. Directed business development initiatives, collaborated with commercial partners, and delivered rail and multimodal logistics solutions, while optimizing service and safety outcomes through innovative planning and employee engagement.• Strengthened relationships with 90 customer locations and 7 short-line rail partners, leading to $5.5M in revenue increases and delivering high-quality, customer-focused logistics solutions that enhanced service excellence.• Drove $300M+ in revenue growth and achieved $5M in annual cost savings by overhauling Detroit-to-Chicago service corridor, implementing state-wide operating plan, and managing $9.4M operational budget.SKILLS Cross-Functional CollaborationRelationship BuildingService OptimizationMultimodal Logistics Revenue Growth

Jacksonville, Fl, Us

Managed all aspects of line-of-road operations for the New Castle Subdivision, addressing operational inefficiencies and implementing strategic solutions to enhance performance. Led development of comprehensive onboarding and training programs for front-line new hires, ensuring ongoing employee development and operational excellence.• Maintained and expanded customer relationships in one of highest revenue-producing territories in Great Lakes Division, driving sustained business growth and customer satisfaction.• Led cross-functional team of 200 union employees, improving operational performance and fostering culture of "Service Excellence" through process optimization and strategic leadership.SKILLS Performance ImprovementRelationship DevelopmentCustomer SatisfactionService ExcellenceTraining

Jacksonville, Fl, Us

Led restructuring of service metrics to improve performance tracking and accountability while managing resources such as power and crews to ensure efficient and seamless freight movement. Instrumental in influencing strong safety culture by working closely with workforce, driving operational excellence, and maintaining high safety standards.• Directed initiatives that resulted in 50% reduction in train accidents and established secure, accident-free environment, while representing CSX in interchange operational change planning and renegotiating tariff rates for increased efficiency and safety.SKILLS Resource ManagementOperational ExcellenceStrategic OperationsTeam LeadershipSafety

Lakeland, Florida, Us

• Supervised and developed a team of associates committed to customer service• Provided new-hire and continuing training to associates

Boca Raton, Florida, Us

• Managed all aspects of a full-service restaurant and government-owned recreation facility that produced $4.5M in annual revenue

Arlington, Virginia, Us

• Instructed service men and women in the use of safety equipment and defensive operations• Designed and delivered training to audiences of all levels

Mba, Business

Bs, Management

Aa, General Ed