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Committed to transforming complex operations into high-performing, efficient systems through strategic vision, leadership, and a relentless focus on operational excellence.As an executive business operations leader with over 15 years of experience, I specialize in optimizing logistics, transportation, and supply chain processes across diverse industries. My career has been defined by driving operational efficiency, fostering cross-functional collaboration, and leading cultural transformations that enhance team performance and safety. I have a passion for leading large teams, executing innovative strategies, and building strong stakeholder relationships to support sustainable business growth. My expertise extends across strategic operations management, project leadership, and continuous process improvement, ensuring excellence in every aspect of business operations. A few key highlights include:• Accelerated annual revenue to $510M as operations director for CSX Transportation in Columbus, OH through strategic partnerships and business development initiatives, with additional $25M generated by fostering growth in territory.• Managed a $40M infrastructure project as operations director in Cumberland, MD, driving operational transformation that significantly boosted productivity and optimized existing resources.• Achieved $6M in annual cost reductions as operations director in Columbus, OH, by improving productivity and removing operational constraints, resulting in enhanced efficiency.I am excited to expand my professional network and see what the future holds. If you would like to connect, please email me at blair.w.johnson@outlook.com.AREAS OF EXPERTISE Technology-Driven Operational EfficiencyLogistics & Supply Chain ManagementCultural Transformation & LeadershipProcess Improvement & OptimizationRisk Management & Safety ProtocolsStrategic Operations ManagementFinancial Planning & BudgetingCross-Functional CollaborationEnd-to-End Project LeadershipLabor Relations & Negotiation
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Site LeaderAmazonTulsa, Ok, Us
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Operations DirectorCsx Jan 2023 - PresentJacksonville, Fl, UsPromoted to lead operations across 3-state region, overseeing team of 600 direct union employees, salaried managers, and 300 dotted-line reports. Drive operational efficiency while ensuring regulatory compliance and fostering continuous improvement in high-volume logistics and transportation environments. Focus on areas including Ohio River and Pittsburgh service corridors, developing strong relationships to support quality and process improvement initiatives.• Collaborated with cross-functional teams to implement tablet-based systems, replacing outdated hardware and enhancing operational efficiency while contributing to long-term technology planning and staffing improvements across the organization• Led $40M infrastructure project that transformed operations, doubling productivity and achieving significant cost savings by optimizing existing resources and processes at Cumberland facility.SKILLS Resource ManagementProcess OptimizationTechnology PlanningStrategic OperationsCost Savings -
Operations DirectorCsx Jul 2018 - Jan 2023Jacksonville, Fl, UsMoved into director role to manage team of 400 employees, including 18 operations managers and 5 support managers, Ensured efficient execution of terminal and line-of-road operations. Oversaw intermodal, auto loading, and high-volume interchange facilities, driving business growth and operational excellence across territory.• Accelerated annual revenue to $510M by building strategic partnerships and driving business development initiatives while securing additional $25M through territory growth and optimizing terminal operations to support 150+ customers.• Achieved $6M in annual cost reductions by eliminating operational constraints, improving service metrics, and transforming workplace culture, leading to industry recognition and consistent year-over-year improvements in performance.SKILLS Cross-Functional LeadershipPerformance ImprovementsLine-of-Road OperationsBusiness DevelopmentPartnerships
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Senior Operations ManagerCsx Nov 2013 - Jul 2018Jacksonville, Fl, UsOversaw 300+ exempt and non-exempt team members as Head of West Michigan Operations, leading cross-functional teams in terminal and line-of-road operations. Directed business development initiatives, collaborated with commercial partners, and delivered rail and multimodal logistics solutions, while optimizing service and safety outcomes through innovative planning and employee engagement.• Strengthened relationships with 90 customer locations and 7 short-line rail partners, leading to $5.5M in revenue increases and delivering high-quality, customer-focused logistics solutions that enhanced service excellence.• Drove $300M+ in revenue growth and achieved $5M in annual cost savings by overhauling Detroit-to-Chicago service corridor, implementing state-wide operating plan, and managing $9.4M operational budget.SKILLS Cross-Functional CollaborationRelationship BuildingService OptimizationMultimodal Logistics Revenue Growth
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Operations ManagerCsx Apr 2012 - Oct 2013Jacksonville, Fl, UsManaged all aspects of line-of-road operations for the New Castle Subdivision, addressing operational inefficiencies and implementing strategic solutions to enhance performance. Led development of comprehensive onboarding and training programs for front-line new hires, ensuring ongoing employee development and operational excellence.• Maintained and expanded customer relationships in one of highest revenue-producing territories in Great Lakes Division, driving sustained business growth and customer satisfaction.• Led cross-functional team of 200 union employees, improving operational performance and fostering culture of "Service Excellence" through process optimization and strategic leadership.SKILLS Performance ImprovementRelationship DevelopmentCustomer SatisfactionService ExcellenceTraining
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Operations SupervisorCsx Jan 2011 - Mar 2012Jacksonville, Fl, UsLed restructuring of service metrics to improve performance tracking and accountability while managing resources such as power and crews to ensure efficient and seamless freight movement. Instrumental in influencing strong safety culture by working closely with workforce, driving operational excellence, and maintaining high safety standards.• Directed initiatives that resulted in 50% reduction in train accidents and established secure, accident-free environment, while representing CSX in interchange operational change planning and renegotiating tariff rates for increased efficiency and safety.SKILLS Resource ManagementOperational ExcellenceStrategic OperationsTeam LeadershipSafety
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Customer Service StaffPublix Jul 1997 - Jan 2011Lakeland, Florida, Us• Supervised and developed a team of associates committed to customer service• Provided new-hire and continuing training to associates -
Store Support ManagerOffice Depot Mar 2007 - Dec 2007Boca Raton, Florida, Us -
General ManagerBridge Sreet Pier & Café Feb 2002 - Sep 2003• Managed all aspects of a full-service restaurant and government-owned recreation facility that produced $4.5M in annual revenue
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Nuclear, Biological & Chemical Operations SpecialistUs Army Aug 1998 - Feb 2001Arlington, Virginia, Us• Instructed service men and women in the use of safety equipment and defensive operations• Designed and delivered training to audiences of all levels
Blair Johnson Skills
Blair Johnson Education Details
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University Of North FloridaBusiness -
University Of South FloridaManagement
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St. Petersburg CollegeGeneral Ed
Frequently Asked Questions about Blair Johnson
What company does Blair Johnson work for?
Blair Johnson works for Amazon
What is Blair Johnson's role at the current company?
Blair Johnson's current role is Site Leader.
What is Blair Johnson's email address?
Blair Johnson's email address is bl****@****csx.com
What is Blair Johnson's direct phone number?
Blair Johnson's direct phone number is +172723*****
What schools did Blair Johnson attend?
Blair Johnson attended University Of North Florida, University Of South Florida, St. Petersburg College.
What skills is Blair Johnson known for?
Blair Johnson has skills like Operations Management, Logistics, Team Building, Customer Service, Inventory Management, Transportation, Training, Process Improvement, Strategic Planning, Customer Satisfaction, Microsoft Office, Budgets.
Who are Blair Johnson's colleagues?
Blair Johnson's colleagues are Usama Khursheed, Simon Lawrence, Devan Gilbert, Simona Peiksteina, Emmanuel Sellars, Ryan Myers, Anshul Porwal.
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