Blair Marendt Email & Phone Number

New York, New York, Us

Drive projects and cross-departmental collaboration to continuously improve claim processing accuracy.

New York, New York, Us

Oakland, California, Us

As a highly qualified specialist, I lead cross-functional team of staff members with focus on configuring and deploying company's main processing system. Also, I build and maintain collaborative relations with business operations and IT departments to streamline end-to-end operations and key meet performance metrics in serving members.Some of my key contributions are:• Commended by senior management for consecutively achieving 100% on the manager quality index.• Maximized productivity and operational efficiency by leading department wide adoption of the Agile Framework as a shared service team.• Improved integrity of database by redesigning documentation repository for internal department documents.• Identified end-user requirements and increased enterprise user readiness for large scale system update.• Encouraged teamwork and improved internal communication to meet strategic objectives.

Oakland, California, Us

Working as a Senior Manager, I proficiently streamlined end-to-end operations related to payment integrity. My role revolves around overseeing workflow coordination, new program and process implementation, vendor management, staff performance evaluation, report preparation, and special project management. I am mindful of my role and the roles of others in order to ensure successful outcomes. Moreover, I established and grew a top-performing team from 5 to 65. I would like to describe my significant accomplishment of boosting team performance by identifying competency-gaps and executing effective training sessions.Some of my key contributions are:• Accomplished all significant challenges associated with driving claim department integration during merger.• Achieved significant increase in efficiency by identifying areas of improvement and leading myriad of process improvement efforts.• Saved millions of dollars by sponsoring multiple LSS Projects.

Oakland, California, Us

In my capacity as Senior Manager, I was responsible for claims operations, staff training, budget administration, project management, staff performance evaluation, and other related assignments. Also, I optimized and headed claims operations unit which consistently met all companywide expectations. Due to my excellent managerial, leadership and organization skills, I proficiently ensured unhindered operations while managing a $5.7M budget and team of over 100 employees. Led a team of 115, and took on a $33M issue for the company and had a major impact.Some of my key contributions are:• Planned, managed, and executed LSS project, resulting in saving firm’s $7M in the initial six-month period.

Oakland, California, Us

Besides, I contributed to the company by improving authorization center activities, staff training, workflow coordination, policy and procedural development, and new process implementation. Also, I started a team from scratch and built them into a high performing unit.Some of my key contributions are:• Slashed ASA from 62 second average in Q1 to a 39-second average YDT.• Attained considerable decrease in abandon rate from 6% average in Q1 to 3.4% average YTD.