•Created a newly formed centralized scheduling department in both Texas and Colorado. •Responsible for scheduling all electric distribution work for 1,000+ employees.•Developed strategy’s to address work planning and effective work scheduling to meet corporate goals.•Analyzed scheduling and work assignment performance in order to forecast resources and identify opportunities for resource reallocations and operational improvements.•Accountable for ensuring all compliance work is scheduled within required timeframes. Verified work tasks are assigned to the correct work areas, in the right order based on provided dependencies.•Communicated and worked effectively with local supervisors and build strong partnerships with stakeholder groups at a variety of levels to maximize productivity, utilization, and operational efficiency of all resources. •Hired, trained, and managed schedulers in both Colorado and Texas.•Created a change management plan so employees could effectively keep up with the rapid change throughout the company.•Increased customer satisfaction by establishing and maintaining strong adherence to the scheduling process.

•Used strategy and forward thinking in leading gas and electric operations for over 100 non-bargaining and bargaining employees.•Created and implemented an employee evaluation strategy to attract and retain a qualified workforce.•Responsible for hiring, and training a safe and competent workforce.•Collaborated with other departments and senior leadership in achieving corporate goals.•Effectively managed O&M and capital budgets for department. Served as “budget champion” for the entire division, and worked with other managers and senior leadership to assure budget goals were accomplished.•Created and implemented employee engagement strategy, which produced highest engagement rating within the company.•Through effective communication built a strong and trusting relationships with union representatives, municipalities, customers, senior management, co-workers, and employees. •Created a culture of accountability and engagement throughout the department.•Received recognition from CEO and senior management for my work in creating and implementing an effective veteran hiring strategy.

Managed natural gas pipeline renewal projects throughout Colorado.Coordinated the successful scheduling, construction, and completion of new construction jobs.Managed day-to-day construction issues by providing and implementing strategic solutions.Provided accurate and timely work order reconciliation to meet internal KPI's and SOX Requirements.Developed and championed a successful on-time and in full (OTIF) strategy for entire division.Created and implemented multiple successful project management processes.Created an accurate estimating process for forecasting, and budgeting of projects.

Managed 5 internal union billing associates in correct billing procedures.Monitored all billable and non-billable orders for department and assured billing standards complied with state regulations.Designed an efficient billing process to capture all costs related to department.Re-designed billing database to be more efficient and user friendly.Served as a subject matter expert for internal rate case data collection.Worked with municipalities in providing billing data, and improving billing procedures. Lead a team in developing and designing a database to be used for mobile data terminals (MDT's).