Blake Cannon Email & Phone Number

Wheaton, IL, US

Chicago, IL, US

Chicago, Illinois, US

• Executive consulting leader helping organizations drive value across the data landscape - integration, architecture, governance, business intelligence, visualization, data science, etc.AI Fitter Co-Pilot for Club.
• Assists club fitters in real-time to enable faster, more effective fits for both fitter and customer.
• Reduced appointment times by 30% and increased new employee sales by 20%.
• Led team of 8 to build the this cloud-native Machine Learning app.
• Inception to production in less than 6 months for a client with no pre-existing cloud. Fortune 1000 Business - Transportation Led team of 4 to identify, analyze, and prioritize over $15 million in year 1 opportunity.

Chicago, Illinois, US

• Led team of 14 implementing, supporting, and expanding 80+ accounts. Implementations 95% on-time and on-budget for over $2 million in staffing fees. Customer satisfaction NPS.
• Established program to accelerate entry-level onboarding from 6 months to 1.5.

Chicago, Illinois, US

• Enterprise SaaS for Risk Management
• Set the record for fastest Go-Live on first implementation - 3 months vs. 9 months average.
• Integrated multiple disparate silos into singular platform across 1000+ end users.
• Executed 3-phase, 2-year project across 6000 employees and Senior Leadership.
• Designed implemented data migration integrating 12 disparate legacy applications (Oracle SQL, MS SQL Server, Excel, Salesforce, etc.) into one platform

Chicago, Illinois, US

Course - Healthcare Data Analytics. I was invited to Guest Lecture during this course to give an introduction to SQL, providing context to the uses of SQL in enterprise architecture, how those uses are applied directly in various healthcare settings, and teach all students how to solve a specific data problem using basic to intermediate SQL queries.

Chicago, IL, US

• Enterprise SaaS for provider side Healthcare Finance
• Led new product creation resulting in $50k annual savings while improving customer experience. Directed C-Suite, marketing, product, sales, and service teams to establish go-to-market strategy, outreach, identify.
• Improved direct reports survey average to above 4.5/5 while improving efficiency by 25%.
• Fully operationalized team in less than 3 months compared to 6-month company average.
• Implemented Agile Methodology for continuous improvement across team of 20
• Designed and implemented Salesforce Service Cloud decreasing hours per case from 2 to 1.5

Chicago, IL, US

• Decreased hours per case (2.5 to 2) while increasing SLA (90% to 95%) across team
• Developed algorithm for issue life expectancy with 97% accuracy.
• Developed Salesforce dashboards and reports for team metrics analysis

Chicago, IL, US

• #1 Case Agent with over 95% utilization rate resolving more than 1000 cases
• Led company-wide initiatives for system documentation and consultant training
• Implemented performance enhancements in SQL data views and stored procedures

• Led design and quality tests for cloud-based database transfer.
• Streamlined recruitment by developing relationships with Loyola University Chicago faculty.
• Developed intern staff; each obtained employment less than 2 months post-graduation.
• Maintained data analysis scripts in R to eliminate redundancies for routine processes