Blake Carpenter Email & Phone Number

Farmers Branch, Texas, United States

Swisslog Healthcare-Operations Manager, North America- Long Term Care (2019-Present)• The Manager Operations, Long Term Care is responsible for the financial performance and execution of all assigned Pharmacy Automation Projects within North America. • Responsible to lead, train, and mentor a dynamic team of multiple disciplines including Project Managers, Associate Project Managers, Systems Engineers, Systems Specialists and Operations Support Specialists.• The individual is responsible for establishing departmental KPI’s to track cost levers associated with profitable and successful installations/implementations inclusive of: materials management, change order management, cost of quality and associated programs, and absorbable project costs. • Responsibility for managing the scope, schedule and budget of all projects assigned while demonstrating a working knowledge of Long Term Care market and project management techniques.• Manage the development and implementation of a detailed pharmacy workflow model to include Pharmacy best practices and performance metrics for pharmacy dispensing system, automated dispensing unit(s), and document management software• Develop and document standardized procedures & best practices for dispensing pharmacies and facilities’ use of Swisslog Healthcare’s in facility dispensing products.• Assess and assure that all new software processes support regulatory requirements prior to implementation

North Texas

Epiphany Dermatology-Regional Director of Operations (2017-2019)• Responsible for the overall development, management and successful administration of Multi-Site Dermatology facilities throughout North Texas.• Responsible for all financial and administration operations, supervision of leadership, business and program development and strategic planning related to program quality measures, internal and external growth.• Provides high quality services such as budgeting, strategic planning, and ensuring operational efficiency.• Responsible for Applying an understanding of the relationship between clinical and financial operations.• Worked collaboratively within all company departments and internal and external stake holders.• Evaluated Medicare/Medicaid/Commercial fees, optimizes fees, avoids bad debts and worked to increase income and profit.• Identified opportunities to develop and expand existing business relationships.• Participated in professional, charitable, social and other activities that cultivate professional relationships internally and externally.• Supervised Regional Managers and other pertinent staff, providing appropriate instructions, follow up and feedback in a timely manner.• Participated in the recruitment and retention of Physicians, Physicians Assistants, Operational Leadership and Clinical positions.

Dallas/Fort Worth Area

CVS Health/Coram Healthcare – Director of Operations (2010-2017)• Director of specialty healthcare business providing IV infusion services throughout North Texas.• Departments reporting to Director include: Pharmacy, Operations, Nursing, Billing, Insurance Verification, Admissions, Nutrition, Clinical Records Management and Warehouse.• Responsible for establishing and driving benchmarks designed to improve profitability, cost of service, patient satisfaction, compliance, and revenue growth.• Developed facility budget and set monthly, quarterly and annual goals. Analyzed revenue, profit, and inventory budgets to monitor performance to budget.• Supervised staff to continually develop and implement strategies for delivering higher quality, more cost effective services.• Facilitated compliance with local and federal regulations (TX BOP), accrediting body standards and corporate SOPs.

Bachelor'S Degree, Rehabilitation Services

Six Sigma Greenbelt