Blake Carson

Blake Carson Email and Phone Number

Senior Director, Client Services Technical Support @ IMO Health
Chicago, IL, US
Blake Carson's Location
Greater Chicago Area, United States
Blake Carson's Contact Details

Blake Carson personal email

n/a
About Blake Carson

I am working as the Director of our Client Services Technical Support team at IMO.Intelligent Medical Objects, Inc. (IMO), developers of the most widely used and physician-preferred terminology service for electronic health records (EHR) systems, is rapidly expanding its terminology software into all segments of the healthcare industry. At IMO, a core team of clinicians, software developers and engineers combines computer science and medical expertise to help patients and healthcare professionals access high quality health information quickly and easily to improve total patient health.www.imohealth.com

Blake Carson's Current Company Details
IMO Health

Imo Health

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Senior Director, Client Services Technical Support
Chicago, IL, US
Website:
imohealth.com
Employees:
460
Blake Carson Work Experience Details
  • Imo Health
    Senior Director, Client Services Technical Support
    Imo Health
    Chicago, Il, Us
    View
  • Imo Health
    Director, Client Services Technical Support
    Imo Health Oct 2021 - Present
    Greater Chicago Area
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  • Intelligent Medical Objects
    Senior Manager, Client Services Technical Support
    Intelligent Medical Objects Oct 2020 - Oct 2021
    Chicago, Illinois, United States
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  • Intelligent Medical Objects
    Manager, Partner Development
    Intelligent Medical Objects Dec 2019 - Oct 2020
    Chicago, Illinois, United States
    View
  • Intelligent Medical Objects
    Integration Developer Ii
    Intelligent Medical Objects Apr 2019 - Dec 2019
    Northbrook, Il
    · Responsible for the integration of IMO API Integrations and Solutions within vendor partner applications.· Identify new product features for relevant market needs, and ensure the accurate development of the new features within IMO products.· Develop demonstration environments and/or portals for vendor partners to use as references when building their own applications.· Collaborate with vendor partners to integrate IMO solutions in accordance with best practices based on their use case and needs.· Train, on-board, and lead new team members.· Assist partner developers and engineers with integrating IMO APIs, web services, and SDKs.· Provide advanced technical support for existing integrations.· Assist sales team in communicating product features and technical components of IMO solutions to partners' business and technical teams.· Identify and communicate partner requirements to IMO product and engineering teams to support new initiatives.· Ownership of Product Integration Team engineered solutions and internal tools.· Participate in application requirement and design discussions for internal and external facing tools.· Contribute to development of internal and external facing tools throughout the development process.· Create customer-facing and internal technical documentation as necessary.
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  • Intelligent Medical Objects
    Integration Developer I
    Intelligent Medical Objects Jan 2018 - Apr 2019
    Northbrook, Il
    · Collaborate with vendor partners to integrate IMO solutions in accordance with best practices based on their use case and needs· Assist partner developers and engineers with integrating IMO APIs, web services, and SDKs· Provide advanced technical support for existing integrations· Assist sales team in communicating product features and technical components of IMO solutions to partners' business and technical teams· Identify and communicate partner requirements to IMO product and engineering teams to support new initiatives· Ownership of Product Integration Team engineered solutions and internal tools· Participate in application requirement and design discussions for internal and external facing tools· Contribute to development of internal and external facing tools throughout the development process· Create customer-facing and internal technical documentation as necessary
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  • Intelligent Medical Objects
    Product Integration Specialist Ii
    Intelligent Medical Objects Mar 2017 - Jan 2018
    Northbrook, Il
    · Lead support and roll-out of the Intelligent Problem List API integration within the Allscripts Pro EHR· Expand product capabilities and develop/enhance internal processes for new and existing products· Manage all customer facing, technical documentation and Affiliate Page website content for IMO's suite of products within the Epic and Allscripts EHRs including Problem IT, Surg IT, and the Intelligent Problem List solution· Develop and maintain vendor partner relationships while working to resolve joint issues· Onboarding of new customers using established standard operating procedures· Support of existing customers including: · Teleconference support to troubleshoot/resolve reported issues · Gathering and documenting new feature requests · Collaboration with other team members to review/improve upon implementation processes · Documentation of implementation processes, both internal and customer-facing · Provide technical support for sales team, including participating on sales calls · Monitoring of customer access/activity against IMO-hosted product solutions · Assistance with product packaging and distribution to customers · Troubleshoot and solve customer issues by writing SQL queries
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  • Intelligent Medical Objects
    Implementation Specialist I
    Intelligent Medical Objects Aug 2015 - Mar 2017
    Northbrook, Illinois
    · Onboarding of new customers using established standard operating procedures· Support of existing customers including: · Teleconference support to troubleshoot/resolve reported issues · Dedicated “on-call” customer support shifts · Gathering and documenting new feature requests · Collaboration with other team members to review/improve upon implementation processes · Documentation of implementation processes, both internal and customer-facing · Provide technical support for sales team, including participating on sales calls · Monitoring of customer access/activity against IMO-hosted product solutions · Assistance with product packaging and distribution to customers · Troubleshoot and solve customer issues by writing SQL queries
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  • Df&More
    Floor Restoration Specialist
    Df&More Jun 2011 - Sep 2014
    Naperville, Il
    • Assisted in completing projects delegated by the business owner• Completed all projects by the designated deadline to ensure customer satisfaction• Operated flooring machinery in a precise manner while assisting in floor preparations• Executed flooring restoration process while ensuring attention to detail

Blake Carson Skills

Microsoft Office Microsoft Word Microsoft Excel Customer Service Data Analysis Public Speaking Windows Time Management Leadership New Product Implementations Data Migration Software Implementation Software Development Technical Documentation Organic Chemistry Bioinformatics Cell Biology Sales Oracle Sql Developer C# Java Matlab Linux Mathematica Sketchup Labview Javascript Teamwork Database Searching Database Queries Database Applications Microsoft Visual Studio C++ Experimental Design Calculus Creo Parametric Mac Os Social Networking Pl/sql Healthcare Industry Restful Webservices Microsoft Sql Server Sql Visual Studio Postgresql Powershell Team Foundation Server Api C C++ Drupal

Blake Carson Education Details

Frequently Asked Questions about Blake Carson

What company does Blake Carson work for?

Blake Carson works for Imo Health

What is Blake Carson's role at the current company?

Blake Carson's current role is Senior Director, Client Services Technical Support.

What is Blake Carson's email address?

Blake Carson's email address is bl****@****owa.edu

What is Blake Carson's direct phone number?

Blake Carson's direct phone number is +184775*****

What schools did Blake Carson attend?

Blake Carson attended University Of Iowa, Neuqua Valley High School.

What are some of Blake Carson's interests?

Blake Carson has interest in Personal Fitness, Guitar/music, Traveling, Soccer, Snowboarding, Civil Rights And Social Action, Politics, Environment, Education, Poverty Alleviation.

What skills is Blake Carson known for?

Blake Carson has skills like Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Data Analysis, Public Speaking, Windows, Time Management, Leadership, New Product Implementations, Data Migration, Software Implementation.

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