Blake Clark, Lpc Email & Phone Number

New York, Ny, Us

Syosset, New York, United States

Responsible for ensuring locker rooms, fitness floors and common areas clean, tidy and welcoming at all times Coaches, manages and schedules team membersResponsible for training staff through orientation, direction, and feedbackRecruits for the Operations department and gives recommendations to the General Manager on hiring, promotions, and disciplinary actions Responsible for maintaining the monthly, quarterly and annual department budget, including submitting monthly financial reports to the General Manager Completes operations payroll and ensures labor costs fall within budgetary guidelines

New York, United States

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East

Handle several implementation projects at any given timeAssist with computer, hardware, software, network, and operating system support issuesData entry supportRoutine server maintenance and monitoringSupport field units with computer-related issuesSupport implementation at a client’s site/airportMicros (Oracle) Point of Sale systems programming and supportGather business requirements and apply detailed working knowledge of products and features to support the client’s businessRecommend implementation of features and functions where appropriateWork with corporate Training to create training materials for clientAct as a resource to assist project team in Product Development and/or Testing process to ensure integrity of data prior to go-live.Work with Project Managers to establish cost and time estimates for implementationTrack tasks accomplished, time spent and milestones completed using internal toolsAssist with identification of risks and development of mitigation or avoidance plansCommunicate with client throughout the implementation project

Jfk

- Implements and maintains SSP guest service standards and/or brand specifications and grows business withinthe airport- Works with Director of Operation in handling guest complaints/comments, and using them formaking improvements- Recruit, train, develop, and communicate with all team members and ensure they are knowledgeable on job expectations, guest service techniques, company programs, brand programs, and operational standards- Work with corporate support team to ensure that the facilitation and installation of equipment meets standardsand the needs of our programs.- Responsible for financial controls, personnel management, facilities, marketing, food preparation and quality, and P&L review. - Identify potential or existing operational problems across the business and initiate, develop, and implement appropriate solutions and then measure results- Perform and demonstrate all operational duties, including proper product preparation (for both internal and external brands), guest service techniques, and daily equipment maintenance procedures, as well as brands and standards. - Communicate company policies with management team/direct reports and hourly team members through writtenand oral communication in a timely and effective manner and in accordance with SSP approved communicationmethods- Plans and assigns daily goals, tasks, and assignments and/or instructs direct reports

Jfk, Laguardia & Newark Airports

- Responsible for the implementation and execution of the Loss Prevention & Safety programs for food and beverage units throughout LaGuardia and Newark Airports.- Maintained acceptable levels of waste & loss, safety programs and compliance, unit system accuracy, cash shortage and risk management costs through effective leadership of assigned locations.- Identified loss control opportunities and recommended actions that reduce company exposure to losses via theft, fraud and unsafe acts.- Proactively monitored controls to identify possible dishonesty activity.- Conducted internal investigations and interviews of dishonesty.- Lead training and development regarding all loss prevention, operational and safety related topics.- Performed audits related to Loss Prevention, Safety and Operational controls.

Jfk Airport

- Assisted with the implementation and execution of the Loss Prevention & Safety programs for 50 restaurants throughout JFK, And Newark Airports.- Maintained acceptable levels of waste & loss, safety programs and compliance, unit system accuracy, cash shortage and risk management costs through effective leadership of assigned locations.- Identified loss control opportunities and recommended actions that reduce company exposure to losses via theft, fraud and unsafe acts.- Proactively monitored controls to identify possible dishonesty activity.- Conducted internal investigations and interviews of dishonesty.- Led training and development regarding all loss prevention, operational and safety related topics.- Performed audits related to Loss Prevention, Safety and Operational controls.

Multiple Locations

- Conducted store-wide communication, training, new hire orientation, safety and shortage meetings. - Led the planning and execution of the semi-annual physical inventory and reconciliation process. - Responsible for training, coaching and developing staff investigators with required technical skilled needed. - Prepared weekly audit schedule for AP staff, delegated assignments and ensured audit requirements were met and properly documented. - Performed AP operational audits and internal self-audits in sensitive areas when necessary or required. - Managed case report submission from investigators for content, timeliness and accuracy to ensure investigative efficiency- Consistently identified and addressed internal and external theft exposures to achieve targets of investigative performance - Served as a district trainer for all new AP associates.

Multiple Locations

- Conducted assessments of operational and shortage control procedures to monitor store compliance, inventory shortage and Unit System Accuracy (USA)- Reviewed various exception reports to identify and resolve inventory shortage and internal theft. - Implemented and maintained shortage control awareness programs.- Conducted physical security/safety inspections to ensure store compliance with Company policies- Identified theft trends within assigned locations and implemented theft prevention strategies to reduce exposure.- Conducted internal investigations and interviews of dishonesty. - Conducted surveillance and apprehension of external theft suspects. - Supervised Loss Prevention Associates; assigned tasks, communicated policies, and trained all new LP Associates.- Created LP department work schedules to provide proper coverage and remain within the payroll budgets.- Served as the District Operations captain for all Long Island stores.

Long Island, Ny

- Analyzed key metrics to identify potential operational deficiencies and financial risks by store and district - Implemented, coordinated, and managed all aspects of the Loss Prevention program within 51 Pathmark & Waldbaums stores throughout Long Island. - Assessed, taught, coached and trained regarding loss prevention, compliance, operations and safety- Proactively monitored controls and conducted local and remote surveillance to identify possible dishonest activity (both internal & external) - Effectively networked with retail and government resources to identify, investigate, and address organized retail crime (ORC) activities - Directed physical inventory preparation, execution, and variance research processes- Attended various union arbitrations, court proceedings, and unemployment hearings for all Long Island stores. - Served as a field resource between Loss Prevention team and Store Management.

Long Island, Ny

- Investigated and resolved market-level theft and fraud activity directly impacting company’s profitability.- Supported a theft and fraud prevention culture by generating store-level awareness and education of theft and fraud trends.- Helped train and certify new in role executives and developed AP talent at various levels.- Fostered relationships with store leaders and team members; to resolve issues impacting AP priorities.- Cultivated strong working partnerships with law enforcement.- Aggressively addressed all issues throughout New York and New Jersey markets involving theft, fraud, and the safety of patrons and staff.-Conducted internal investigations and interviews.