Blake Jones Email & Phone Number

-Work with business stakeholders to gather requirements for the corporate website, including marketing and SEO efforts, digital purchase and refinance mortgage applications-Develop product roadmaps driven by business needs for client and realtor portal initiatives -Utilize Jira to translate stakeholder needs into technical requirements as stories, tasks and epics-Manage scrum activities including daily stand ups, sprint planning, retrospectives, and sprint reviews and demos-Coordinate multi-faceted cross-team development efforts with other Product Owners resulting in seamless, on-time releases-Troubleshoot with and remove roadblocks for developers-Collaborate with the Design team to develop supporting visual artifacts for UX/UI requirements

Billings, Montana, United States

-Drive digital product implementations and enhancements for a $15 billion bank operating in 6 states in the Pacific Northwest and Rocky Mountain regions-Worked with West Monroe Partners and our Business Lending team to develop a fully-automated online small business lending application which reduced the time and resources needed for our existing application-to-funding process by over 95%-Collaborated with C-Suite executives and business unit to create a cohesive roadmap based on defined business values for the B2C online mortgage loan application; additionally maintaining a prioritized backlog for engineering and leveraging user feedback to reworking the client-facing application flow for an improved experience-Spearhead enhancements and process improvements for B2B and B2C online credit card applications and related LexisNexis fraud/CIP workflows

-Collaborated with business units, internal web developers, and agency of record to drive client engagement and product acquisition through digital marketing-Developed client-facing web application and marketing campaign for the new Index Money Market product which launched in 3 markets and resulted in $5 million in deposits attributed directly to digital advertising-Created and managed marketing campaigns for new digital initiatives and product launches, including online mortgage and credit card applications and First Interstate's robo-advisor solution through LPL-Worked with ad agency to refine our digital ad strategy and reporting structure resulting in the ability to more accurately attribute ROI-Established and employed marketing strategy for all digital bank assets, including but not limited to corporate website, online listings and reviews, in-branch digital signage, email marketing, online-banking advertising, and ATM screens-Developed and implemented a social media review response process that decreased response times and improved overall client satisfaction-Supported the creation, planning, implementation and monitoring of B2C and B2B credit card acquisition strategies

Billings, Montana Area

Billings, Montana Area

Bozeman, Mt