Blake Fishman Email and Phone Number

- Lead a team for testing a site wide overhaul of our frontend. This project required a full regression test plan, edge case testing, the creation of new smoke test routes, and querying the SQL database for verifying test data.- Ran site wide accessibility testing using AQA usablenet and WAVE Tool.- Utilized mabl to create and run automated test scripts.- Lead testing efforts for the site transition to Adobe Analytics.- Handled functionality testing for the Braze email platform.

- Manually tested new features and fixes across multiple mobile, web, and kiosk platforms.- Built, maintained, and updated test plans to ensure testing was through and correct.- Responsible for determining what resources are required to complete my team’s testing. - Worked closely with developers in an AGILE two week sprint environment.- Utilized Jira for bug/task tracking as well as test case creation- Used Github for testing PRs prior to their release into the main test environment.

- Verified and wrote up any user found issues as well as offer temporary work arounds whenever possible.- Manually tested new features and bug fixes on a variety of platforms and browsers.- Wrote verified repeatable steps to issues found during testing and determined if the issue warranted a new test case.- Created new testing suites and determined priority of test cases based on the needs of the client.- Learned to use the Watir web driver to automate testing of the “happy path” scenario for a number of test cases.- Communicated directly with the app developers to speed up the turnaround time for bug fixes and feature releases.

- Designed test suites and updated test cases as features were added or changed.- Worked on a variety of platforms - Android, iOS, Fire OS, Windows- Black box testing on Android, iOS, and Kindle- Setup and maintained a Soekris net5501 for limited bandwidth network testing. - Work closely with Developers and Game Designers to better expand application features.- Created and ran BVT plans. Updated the BVT plans as requirements changed.- Created and ran daily smoke tests. Updated the smoke test plan as requirements changed.

- Designed test plans- Develop and perform test cases for a variety of software titles- Worked closely with Developers to better expand application features.

Troubleshoot all Blackberry device problemsTroubleshoot BES issues in an Exchange environment (5.5 through 07)

-Troubleshoot problem mobile devices and advise on best course of action to resolve issue-Uploaded newly acquired device profiles onto an internal database-Managed the purchasing and housing of over 1300 unique mobile devices in multiple offices and countries-Maintained Android, Blackbery OS, Linux, Symbian, and Windows Mobile based devices-Provisioned all new mobile devices to function on the local carrier-Managed the creation of user accounts for the Javaground Xpress Suite-Added new devices to client's projects upon their request-Helped our clients via email, website, as well as phone-Built and completely setup new developer's Windows based PCs-Acted as the in house help desk for the company-Handled issues like hardware breakage, email problems, network being unresponsive, switch replacement, and general PC maintenance.-Maintained a small number of Apple MiniMacs, this included the install of new hardware as well as any software issues

-Troubleshooting and creating solutions to consumer issues-Assisted customers via an in-game chat and email-Submitted workarounds that can be used to better help the customer with certain issues-Submit potential bugs with repeatable steps in order to reproduce the issue

-Directed guest vehicular traffic to quickly safely and efficiently to their parking spot. -Worked crowd control to keep foot traffic moving-Worked on the rear of the tram to make sure that the guests follow all stated safety rules -Assisted with the refueling of the trams -Had face to face contact with the guests to make sure that they are having a great time