Blake Gillett Email & Phone Number

Scottsdale, Arizona, United States

The Retail Systems Manager at Curaleaf oversees and manages all retail technology systems, ensuring their effective implementation, maintenance, and optimization. This role is pivotal in enhancing the efficiency and reliability of our retail operations, working closely with the IT department, retail operations, and other stakeholders.Key Responsibilities: • Implement, configure, and maintain retail technology systems, including Point of Sale (POS), inventory management, and customer relationship management (CRM) software. • Collaborate with the IT department to ensure seamless integration of retail systems with other corporate systems. • Develop and enforce policies and procedures for system use, data management, and security, ensuring compliance with industry regulations and company standards. • Provide technical support and training to retail staff, troubleshooting issues as they arise. • Monitor system performance, conducting regular audits to identify and address inefficiencies. • Manage relationships with vendors and third-party service providers for optimal system performance, including software updates and upgrades. • Analyze retail data to generate insights and support decision-making processes. • Lead projects related to enhancing or implementing new retail systems or technologies. • Maintain documentation of system configurations, processes, and procedures. • Ensure compliance with state and federal regulations regarding cannabis retail operations and data security.

Scottsdale, Arizona, United States

Job Summary:As a Retail Systems Trainer at Curaleaf, I was responsible for training retail staff on the use of Microsoft Dynamics Finance and Operations (FnO). This role included developing training materials, conducting training sessions, and providing ongoing support to ensure staff proficiency in using the system to enhance retail operations.Key Responsibilities: • Developed and delivered comprehensive training programs on Microsoft Dynamics FnO for retail staff. • Created training materials, including manuals, guides, and video tutorials. • Conducted in-person and virtual training sessions to ensure staff understood and could effectively use the system. • Provided ongoing support and troubleshooting assistance to retail staff. • Collaborated with IT and retail operations teams to identify training needs and gaps. • Monitored and assessed the effectiveness of training programs, making adjustments as needed. • Ensured compliance with company policies and procedures related to system use.Qualifications: • Experience with Microsoft Dynamics Finance and Operations (FnO). • Proven experience in training or teaching, preferably in a retail environment. • Strong communication and presentation skills. • Ability to create effective training materials. • Excellent problem-solving and support skills. • Ability to work collaboratively with cross-functional teams.

Atlanta, Georgia, United States

Scottsdale, Az

The Parts Department assists Dealers and Authorized Fender Service Centers for replacement parts on current models across all FMIC brands. We are in contact with our Distribution Center, two major manufacturing plants, and 3PL team to ensure products are available and orders are shipped in a prompt and timely manner. Using SAP, FileMaker, Enable Enterworks, Microsoft Office/ Outlook to communicate with Direct Sales, Marketing, Customer and Consumer Relations Depts.

Scottsdale, Arizona

Consumer Relations Representatives are tasked with responding to customer inquiries ranging from product information and brand history, direct sales, and warranty stipulations. Using SAP, CRM, FileMaker, Outlook, to contact Direct Sales, Marketing, Tech Services, Customer Service, and Parts Depts.

Tempe, Arizona

Running a Mold Injection Press for custom modular assemblies.

Bachelor Of Science - Bs, Psychology

Bachelor Of Science - Bs, Psychology

Education record